Bob Moore Ford

Dylan and Jason were great to work with! We perviously worked with Kyle and Jason on a F450 and they were phenomenal. The exact same situation happened again with Dylan and Jason on my wife’s ranger purchase. It was quick, hassle free, and there was zero pressure even after the test drive. Lastly it was a very spontaneous decision to go look at rangers let alone buy one so everyone from the sales manager down to the porter stayed late just to help up. It was by one of the best car buying experiences we’ve had. We will definitely be back. My wife also noted that they engulfed with her and asked her honest opinion on the truck rather than act like she wasn’t part of the process and only talk to me about purchasing HER truck. Can’t say enough good things about the whole crew but ver at bob moore ford.

Great experience; the staff was very helpful and friendly. They helped me find exactly what I needed. Then, they worked on the deal that was best for me.

Easiest car buying experience I've ever had! Highly recommended! Dylan in sales and Chad in financing are super nice and helpful! Loved everything about it and my new Explorer!

Best car buying experience I've ever had! Dylan in sales and Chad in financing made it so easy for me! Definitely recommend!

In 11/21 our car broke down.  It was saying"911 assist is set to off " then random errors and if you turned it off while it was doing that it wouldn't come back on.  That was the only issue we've ever had with our Flex..... until we took it here.  We've picked it up 4 times and had to return it with 24 hrs with issues. Yesterday we picked it up for the 5th time.  We still have issues bc we refused to replace yet another part. We've paid over 5k and now they say it needs another 1k repaired 11-03 Car broke down and had it taken to Bob  Moore 11-05 Replaced the PCM Module $1176.64 Same day the issue started again. 11-12 Wiring is bad $810 11-15 Picked it up returned next day 11-19 It wasn't just the wiring in the harness it was the whole harness which would be around $1000. 11-24 Replaced and it happened again during the test drive.  They said they need to replace the PCM module that they fixed 11-29 PCM replaced same issue. They said they were talking to Ford engineers to help 12-02 No good leads.  12-03 Still trying and still no loaner car 12-30 The engineers on vacation We were told that they had basically taken the whole vehicle apart,  took seats out,  unplugged every module and everything looked fine and they couldn't figure it out. 01-05 They said the engineer found that the harness had two pins backwards.  On the test drive they found a leak. Water pumpwould be around $2500+ . 01-14 Car done but due to Covid we were quarantined and couldn't pick it up until 1-19 01-19 Picked up car remote start not working,  Bluetooth not working right and creaking noise.  Check engine light came in within hours.  Returned next day 01-25 Timing issue they caused- fixed 1-26 APIM needs Replaced 1k- refused 01-27 remote start still broke picked up 1-28 They took the whole car apart, seats even removed,  and unplugged almost every module- everything ok.  Which means everything was in working order except th the original issue until they put it back now more and more issues

In 11/21 our car broke down.  It was saying"911 assist is set to off " then random errors and if you turned it off while it was doing that it wouldn't come back on.  That was the only issue we've ever had with our Flex..... until we took it here.  We've picked it up 4 times and had to return it with 24 hrs with issues. Yesterday we picked it up for the 5th time.  We still have issues bc we refused to replace yet another part. We've paid over 5k and now they say it needs another 1k repaired 11-03 Car broke down and had it taken to Bob  Moore 11-05 Replaced the PCM Module $1176.64 Same day the issue started again. 11-12 Wiring is bad $810 11-15 Picked it up returned next day 11-19 It wasn't just the wiring in the harness it was the whole harness which would be around $1000. 11-24 Replaced and it happened again during the test drive.  They said they need to replace the PCM module that they fixed 11-29 PCM replaced same issue. They said they were talking to Ford engineers to help 12-02 No good leads.  12-03 Still trying and still no loaner car 12-30 The engineers on vacation We were told that they had basically taken the whole vehicle apart,  took seats out,  unplugged every module and everything looked fine and they couldn't figure it out. 01-05 They said the engineer found that the harness had two pins backwards.  On the test drive they found a leak. Water pumpwould be around $2500+ . 01-14 Car done but due to Covid we were quarantined and couldn't pick it up until 1-19 01-19 Picked up car remote start not working,  Bluetooth not working right and creaking noise.  Check engine light came in within hours.  Returned next day 01-25 Timing issue they caused- fixed 1-26 APIM needs Replaced 1k- refused 01-27 remote start still broke picked up 1-28 They took the whole car apart, seats even removed,  and unplugged almost every module- everything ok.  Which means everything was in working order except th the original issue until they put it back now more and more issues

I went to find my wife a car and we found a Nissan Rogue at Bob Moore Ford. Tyler the salesman did a great job and I want BMF to know he did an excellent job. Very knowledgeable and very polite. Two thumbs up for Tyler and BMF

Second truck I’ve bought from Bob Moore. Looking forward to doing business there in the future

Dylan was an awesome sales person, he got us everything we wanted with zero games. Planning to use again in the next few weeks.

No pressure from salesman during the entire visit to buy our F250. Thank you Dylan for a great buying experience and I will referring others to your dealership.