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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Service advisor Jeff

Jeff Gann is absolutely awesome! He always greets me ir ny husband when we come in and is understanding ig our needs! Will use him as an advisor always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First class service

Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service was completed on time and accurately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Truck Experts

Treated us like family and were very fast to respond to our needs. I gave them an impossible job to find us a very specific truck and they lived up to the task. I would recommend them to my friends and family. They are truck experts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Airbag replacement.

The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late January and was completely blown off. I was told that “ they would call me when the part came in” and that the company sent letters but often didn’t send the dealership the parts. He didn’t ask my name, so I am not sure how he could check. I went to the dealership o. 15 May and spike with Chad. He gets 5 stars because he set an appt for the next day and the airbag was replaced. Dealership gets 3 stars.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First class service

It’s not easy making such a large purchase from out of state when all you have to work with is phone and email. Kyle and the rest of the team at Bob Moore Ford definitely earned our business. Not only did he get us great price on the perfect truck but most of all he made us feel comfortable and confident about buying a vehicle over the phone. By the end we knew exactly what were getting before we picked it up. If you need a new call Bob Moore Ford and ask for Kyle Christian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service Dept. in Oklahoma

I gave Bob Moore Ford’s Service Department five stars because they always go above and beyond. I am always greeted with smiling faces and the guys seem genuine about taking care of my vehicles needs. The lounge area is nice and relaxing with refreshments and a tv to enjoy. There is also free WiFi which is always a plus. The service staff gets you in and out quickly. If there is a problem, they talk to you about it and get it taken care of in a timely manner. You won’t be disappointed in choosing this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and good!

Showed up early and was able to get in and out! Was able to talk about future service needed. Really appreciate this because as a female, services always want to get money out of me. Made it painless or without hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service on my truck

I had my truck serviced and checked over for any problems. They got it done in a timely efficient manner. Bob Moore has serviced it since I purchased it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great and fast

Came in for a headlight alignment in and out pretty quick everyone was nice the work was great definitely would recommended the service again to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Had an oil change and a 4 wheel alignment. Drives much smoother. Bob Moore services all my vehicles I always receive great and fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.