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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Got screwed not en

Got screw had to take truck to a better mechanic 1500. At ford and still was fixed no way you will ever ever touch my truck . christie slover not katherine slover she has nothing to do with this. I feel like you blow smoke up my xxx still no ac

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

I've had many service departments in years past but Jeff in service is the kindest, most polite, caring person. And he smiles. Even when my husband was I'll and passed away, he told me if I needed help with anything to let him know, and I believe him. John is also one of my favorites. Always a gentleman and kind. You have the best. Take care of them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

The service team sends you messages throughout the time your car is being serviced so you can ask questions and have an idea of what’s going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Another good purchase experience

Shannon is a knowledgeable and respectful young man who is serious about his job. I knew I wanted another Edge and he helped me narrow down my choices and answered a lot a questions about the safety features and options. As a senior lady, I was skeptical about being paired up with this young man but warmed up to him as I discovered how mature, patient and capable he is. I am pleased with my new red Edge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Service

Great Service. Very timely, even with additional recommended services. Just wish they could find some way to advise you of required (recommended) services when you make the appointment, not after you get there, otherwise the best I have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall service

Took my car to get serviced for recalls the serviceswere done in expressive timely manner and every one there was so professional .. great friendly service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

The service here was great. The only thing I can complain about was they didn't put a part back on after service. (Electronic rust protection module).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

Had a great experience. Got me right in. Gave me.a ride home. Chad handled all my concerns and let me know as soon as it was ready so I could have it back the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service!!

Never been here before but more than happy. Jeff said they would take care of the problem and they did. Will definitely be back. Thanks for the great Customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome,,very happy

Kyle made me feel welcomed to the dealership.And was in tuch with our conversation throughout the whole process.We had a lot in common .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.