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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Great service and great people.

Great service and great people. Customer is very polight.. He did not make me wait. Right away Josh call over a mechanic to explain my hybrid engine to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

I made an appointment for an oil change. When I checked in, they offered a free tire rotation. I didn't even have to wait very long. Quite good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Top notch

I have taken my truck to Bob Moore Ford for years and I have never had a complaint. Chad always does a stand up job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stellar Service with Good Communication

I have always received stellar service from Bob Moore Ford. From frequent communication to courtesy rides to and from work to doing the job right the first time, I have been impressed. After my last service, a headlight cover was damaged from something corrosive and they replaced it without any excuses or hassle. First rate, take care of the customer kind of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil pan

I have gotten service in the past and feel they are trustworthy and helpful. They have been friendly and preformed in a timely manner. They have found ways to work with my schedule and crazy hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Diane Bailey

Jonathan was excellent at providing top notch customer service and I am very pleased with my experience purchasing an automobile from him. I highly recommend Johnathan Annis at Bob Moore Ford for any assistance in purchasing a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear Jonathan was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Easy in and out!

Every time I bring my new truck in for an oil change they are helpful with checking the whole truck. The service is quick and I don’t have to wait long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Good price!

Oil change and tire rotation was a good price. Free oil change to preffered customers would be nice( next service) Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great experience

I bought one of those new Ford Rangers. No typical sales xx. I would recommend Bob Moore for sales and service. I would buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

No problem

Service reps were very accommodating. Waiting area was pleasant. Cashier was polite and helpful. Service rep was also helpful. The price was reasonable. Asked about roadside assistance and rep gave me the number to call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Greg, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!