Reviews
Diagnosed Problem and Quick Completion!
Went to have A/C problem diagnosed on Saturday and problem was diagnosed but didn't have part and they offered loaner vehicle to use until part could arrive on Monday and be installed. Picked up part Monday afternoon and A/C was working again as it should.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Above and Beyond
The service provided was amazing. Chad was extremely helpful and always made sure that I was contacted in a timely manner to provide me updates on my vehicle. I will definitely choose to be loyal to the Bob Moore name going forward after the fantastic level of customer service that I experienced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great experience
Chad Richardson got me in and out quickly,my company uses bob moore, every body at work drives a Ford, that’s why I like bob Moore ford !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
VERY PROMPT AND COMMUNICATED WITH STATUS OF MY REPAIR
THEY HANDLED MY REPAIR WITH SPEED AND KEPT ME INFORMED ON THE STATUS. I WAS SATISFIED WITH THE REPAIR AND HOW IT WAS HANDLED. WILL USE THEM AGAIN.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Benny’s Review
I had outstanding service from the time I came in for an estimate of the work until I picked up my car. Jeff kept me informed through the process. Thanks Jeff. Yes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to hear Jeff provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Text feature
I appreciated the text feature while I waited for my oil change and tires. Josh was polite knowledgeable and friendly. I will only complain about being denied the no interest credit card and not ever finding out why. The ladies at the desk didn’t have an answer, the credit card company didn’t have a record of my application. After 3 phone calls and being directed to a site online, I gave up and figured that i was better off using a card I already have. I haven’t received mail either explaining why I was denied twice. I have good credit and it doesn’t seem to have affected my credit score. I like my new tires! I will come for service again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Quick and professional
Chad takes great care of me every time I bring my truck in for service. A+ guy and always get me taken care of quickly and professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jeff was amazing
I had many problems with my Ford and Jeff was really professional and explained everything to me and words I can understand. I will recommend this place again 100%. Give Jeff a Huge Raise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Battery issue
Battery replaced 3/28 was not working properly. Called and Jeff was able to get me in and out with a replacement battery in a couple of hours.(was warned ahead that it could take up to 4 hours to diagnosis)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Transmission
Fixed my transmission and it run as good as when I bought it . Fixed all my recalls and made sure I was taken care of
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!