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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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I had a great experience shopping for a new car at Bob...

I had a great experience shopping for a new car at Bob Moore Ford! From sales to finance everyone was great! Kyle Christian worked to find the vehicle I wanted. I did not feel pressured which I really appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got high quality professional service and assistance...

I got high quality professional service and assistance from Kyle Christian and the sales staff that made me confident that I was getting the best automobile on the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Agreed on final price only to have them add back in fees...

Agreed on final price only to have them add back in fees we had already negotiated when it was time to sign. Guaranteed an oil change, full tank of gas and clean truck on delivery. Truck had 5 miles til empty and inside was not cleaned. I only want what we agreed on but the boss always backtracked. The sales guy Dylan was really informative and nice but not trained properly on what he could and couldn’t promise according to his boss. Not my problem, train your employees better. They ended up getting a enough over on me to remind me my 4th Ford truck won’t come from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

They were amazing I had a great experience everyone was...

They were amazing I had a great experience everyone was extremelyfriendlyand went out of their way to find the car I wanted! I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a good service by Bob Moore Ford. They took in my...

I had a good service by Bob Moore Ford. They took in my F-350 to change oil, and do a check up on it. Called me in timely basis to say front brakes need servicing and would do it that afternoon. Because I was leaving town, they held my car for several extra days until my return. Payment process was quick and streamlined making it easy to pickup vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience.

Felt comfortable. Kermit is a great people person. That’s what it takes to be a good sales person. Matt was also great in finance. I would definitely go back to be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Purchased new Explorer ST

Purchased a new Ford Explorer ST from Bob Moore Ford and from start (their website) to finish (their sales team and finance dept) it was a great experience. I hate car shopping/purchasing. But they took the hassle out of the equation and I had a very pleasant experience. Recommend highly. Jordon Lawson was my sales person and took very good care of me throughout and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Samuel Buchs took good care of me and was very hel

They made it easy for me. This is my fourth new vehicle from this dealership, and I will definitely check with them for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, down to earth guy .. wasn’t pushy with...

Great experience, down to earth guy .. wasn’t pushy with the sale. Very helpful and knowledgeable, made sure we got the vehicle we wanted. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience buying my new car! Dylan Wolle was great...

Best experience buying my new car! Dylan Wolle was great to work with! Answered all my questions and continues to provide service after the sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.