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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Easy car buying experience

Went in to purchase a new super duty and ended up ordering due to limited supply in the area. Sam Buchs guided me through the process. The whole deal was the easiest car buying experience I have had. Bob Moore is straight foreword and doesn’t play games like other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My 2016 f150 suddenly had a air bag warning light, which...

My 2016 f150 suddenly had a air bag warning light, which is never good. I got an appointment on Wednesday , they troubleshoot it, ordered the body control module, and had it repaired on Friday. The service writer, Ryan, kept me well informed throughout the process. The cost was less than I expected. I couldn't be more pleased with their service on a serious and potentially complex issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I usually dread trading cars but Kermit Denton at Bob...

I usually dread trading cars but Kermit Denton at Bob Moore Ford made it one of the simplest, pain free car buying experiences I have ever had. Great place!! Very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service by Sam Buchs was very friendly. His...

Outstanding service by Sam Buchs was very friendly. His knowledge of the F150 XLT was very helpful. Would recommend him to anyone looking for a Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sam Buchs was great. Very knowledgeable, friendly and...

Sam Buchs was great. Very knowledgeable, friendly and helpful. We will d business with him again. We are happy with our truck and he called us to check up on the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worked with Kyle Christian in getting a great deal on my...

Worked with Kyle Christian in getting a great deal on my new 2020 F-150 pickup truck. Kyle was great to work with and made the buying experience well worth the trip from Nebraska.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealt with Ryan Brosnan, while getting my 2020 Ranger’s...

Dealt with Ryan Brosnan, while getting my 2020 Ranger’s oil changed and tires rotated. I bought my Ranger at another dealership in town but Bob Moore is nearby. Glad I took it in to Bob Moore. Ryan was very professional and detail oriented. Had an appointment for 7 and at 7:01 he was taking the information needed for the service call. In less than an hour I had my truck back and was on my way. That’s the kind of service I like!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We had a great experience buying our new truck. It was...

We had a great experience buying our new truck. It was very easy and not stressful. will definitely buy here again when we purchase another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dealt with Kyle Christian, he did an outstanding job...

I dealt with Kyle Christian, he did an outstanding job helping me with my new purchase of a Mach E. Overall my experience was way above normal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the pleasure of working with Gene Rhodes in the...

I had the pleasure of working with Gene Rhodes in the purchase of my Ford Fiesta. Gene was very easy to talk to and I had a great customer service experience while waiting for the paperwork to be prepared. I got the car I wanted at a great price! This was my first purchase with Bob Moore Ford and would definitely recommend them to everyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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