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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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New Ford Escape

Everything went great Kermit and Phillip are great guys to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business, and thank you for the review!

SUV Purchase

Kenny Thornhill was a pleasure to work with. He was very knowledgable about the SUV we were looking to purchase. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had a nice shopping experience Carolyn. Thank you for the great review!

New F-250 Purchase

Pleasant friendly staff to deal with. They did not have what I was looking for but found it at another dealer and had it the next day. Got more for my trade and dealt with the Manager direct. I will go back for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback Mike, and the 5 star review.

Great service. Great price.

If you need a new car or truck, I highly recommend Kevin Erickson at Bob Moore. Very friendly and helpful. We had an awesome experience and will go back for service and our next truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So happy you had a wonderful shopping experience. Thank you for the great review.

Mustang GT

Buying experience was the easiest I have ever been through. Kermit and his team let us make the decision and in minimal time we left in our new car. GREAT car buying experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We strive to give our customers a smooth shopping experience, and we are happy to hear about your great experience. Thank you Robert for the wonderful review.

2017 F-150

My visit to Bob Moore Ford was more than I expected, from the moment after showing up I was treated with respect and everyone treated me as family. Kenny Thornhill was very informative, professional, and very down to earth. There was no pressure, Kenny took the time to make sure we were comfortable and at ease. At Bob Moore, it isn't your typical dealership of rushing, pressure, let's get this deal done atmosphere; rather, take your time and settle in to see if we have what your looking for. Everybody was a pleasure to meet and everyone said hello with a smile. I can't say enough about Kenny Thornhill, he took the time to show everything about my vehicle, and; gave me a drive home truck until mine was delivered the next day... on a weekend!! If anyone that I hear of wanting to look at vehicles, I will say; "Go the Bob Moore off I-35 in OKC, get with Kenny Thornhill and drive your vehicle off the lot"!! Thanks Kenny for a pleasurable experience!! And, thanks Bob Moore for having a no hassle, no pressure atmosphere!! When I am ready to deal again, you most certainly have my business!! Best Regards, John Barnett

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow John, we love to receive feedback like this. Thank you so much for your review and business.

Best buying experience I've had in a long time!

I went to several dealerships over a more than two month shopping process. Every time I walk into the dealership I'm greeted right away. They offer me something to drink and we got right down to business. I appreciated the fact that I didn't only have to talk to the salesman. I hate it when the salesman goes into a different office talking about the negotiations while I'm stuck in silence. This never happened at Bob Moore Ford. The salesmans boss would come out and took part in the negotiations in person. If anyone is looking for a Ford I would recommend you start here, and hopefully your experience will be as good as mine was. Kevin Erickson was my salesman. I don't normally recommend people by name, but I also believe if a person deserves praise because they earned it then I'll give it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you picked us Nathan! Thank you for your business and review.

2017 Ford Fiesta SE

Gave me all I asked for, and even more! Only wish I could have gotten the Taurus. But, still love the car. And it is my first new car purchase. Thanks for making it easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on the new car Kyle! Thank you for the wonderful review and come back to see us when you are ready for the Taurus :)

David and Reba Schmitt

We told Kermit Denton what we want on a truck, color and a price range for payments, Kermit found just what we wanted. He was very nice placent to talk with, not pushing for us to buy . Very nice man plus everyone there was nice and friendly. Will go talk to Kermit when I need questions answered or to buy another car. Go give him a visit if looking for an automobile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review. We look forward to seeing you again.

Happy Customer

Ordered my truck over the phone with Phillip and Kermit took care of everything and made it a great experience and had me in and out in no time. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new truck Nathan! Thank you for the 5 star review.