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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Incredible Buying Experience

I worked with Phillip Bostick. Communication was excellent, follow up was tremendous, and his desire to make the deal workable for both parties was off the charts. He arranged for driveway delivery of the new truck, took care of financing, purchasing the extended warranty, and handled the entire transaction via phone and e-mail. This is my 5th time to purchase a vehicle with Bob Moore over the last 25 years, and I have never had a bad experience. I strongly encourage every one to provide Phillip Bostick at Bob Moore with the opportunity to earn your business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow! We are so happy to have you as a loyal customer. We appreciate your business and your recommendation. Let us know if there is ever anything we can help you with.

Great Experience

Kermit A. Denton III, Went above and beyond. He took care of me and my family. Made the experience smooth. Definitely made me a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We appreciate your business and hope you enjoy your new vehicle.

Wonderful

I had a wonderful experience with buying my car. Kermit was so very helpful and explained everything to me in great detail. He treated us like family and that meant a lot. The gentleman who did our financing was wonderful as well. He did a wonderful job of explaining to us what we were signing and was very friendly. Overall it was a wonderful experience and we will be going back when we need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear you had a great buying experience with us. Thank you for choosing Bob Moore.

7 Iron

My salesman Jerry was GREAT, gave me time to look around, answered all my questions and was very pleasant not pushy. Would buy another vehicle from him.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review Michael. Congratulations on your new vehicle.

Shawn

Overall good experience. Brent was good to work with he went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review Shawn!

Ask for Anthony!

Anthony went above and beyond to ensure that we were able to drive away in our new Expedition!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We will let Anthony know you appreciated his hard work.

Purchase of 2017 Ford F250

We recently bought a 2017 Ford F250 truck through Kermit Denton with Bob Moore Ford. He was great and very informative and helpful and took very good care of us. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the review! We appreciate your business.

Found the Mustang I was looking for

Our salesman, Jacob Allred, was very friendly and helpful in finding the Mustang we were looking for. He did every thing he could to make the process as easy and painless as possible. The finance department gave us clear and understandable choices and tried to make sure we got the best situation for us. This it the fourth car we bought from this dealership and it has always been the same kind of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for being such a loyal customer. We appreciate your business.

Looking for an Edge but wound up with a Murano

Kyle Christian was polite and laid back. I did not feel any pressure to buy or look at something I did not initiate. Best experience in buying a car I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review!

Kermit Denton is the man

Bob Moore Ford gave me a great truck buying experience. Kermit Denton was a wonderful salesman to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review. We will let Kermit know you appreciate his hard work.