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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Bought new f150

Great buying experience, I definitely recommend giving them a try!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Apache

I was treated well and with respect by the sales people. Rueben was very helpful to go over how the system on the console as there is much for me to learn. I believe I received a fair deal on the car as I did really like the color of the car. I am a Vietnam Vet and the veterans incentive help to turn the corner for me to buy a very nice car. Hopefully, there will not be any major problems on the aspects like the engine and other parts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New auto buyer

Shaw vehicle I liked online. called dealer, agreed on price and when I went to pick up the vehicle it was ready. Took 25 minutes and I was out with my purchase. Wonderful experience. Everyone I dealt with there are very hospitable people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jay, we're glad to hear that our team took great care of you! Come back and visit us again soon!

AWESOMENESS,

The title says it all. Carlos his manager and the entire staff. Thanks for making it all work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jagbuy, we're glad to hear that Carlos and the rest of the staff took great care of you! Come back and visit us again soon!

Best place ever !!!!

Kyle and Danny were awesome !!!! Couldn't have asked for a better sales experience. I've purchased 8 vehicles in the last 6 years from the Ford store and it seems to get better each time. Keep up the good work guys !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scotty, we're glad to hear that Kyle and Danny took great care of you! We hope you continue to come see us for many years to come!

Buying experience

Our sales person, Kevin Erickson was very friendly and helpful in getting us the car we wanted with all the things we wanted on it. He was very professional and went above and beyond what he needed to do to get us to purchase a car. I would recommend him and Bob Moore Ford to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Colleen, we're glad to hear that Kevin took great care of you! We hope you enjoy your new car and come back to visit us for many miles to come!

Chris McCoy

Chris McCoy does a great job and is very Knowledgeable on his product line. He also spent quite a bit of time walking through all the features and functions of her new Mustang, and Paired her phone too! While we were waiting for Finance, we noticed another couple that Chris had been working with and during conversation, they too were very complimentary of Chris as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shawn, we're glad to hear that Chris took great care of you! We hope you come back and visit us in the future for all your automotive sales and service needs. Enjoy your new Mustang!

Purchased a 2017 Explorer

Just purchased a 2017 Explorer. Gabriel Tucker is the utmost professional. He guided me through the process with ease. He was very thorough in giving me details of the vehicle, answered all my questions. I am more than pleased. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ahmed, we're glad to hear that Gabriel took great care of you! Come back and visit us for all your automotive sales and service needs!

2016 F150 Supercrew

Traded for a new 2016 F150. Kyle Christian in sales and Thomas in Finance were top notch. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, we're glad to hear that Kyle and Thomas took great care of you! Come back and visit us again soon!

customer

Patient and courtious. Purchasing a vehicle is like purchasing a home...very expensive. Get what you're looking for and go with the the dealer that helps you the most. Mack and the rest did a great job. I liked the make my deal on the net. The negotiations were made before I got to the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ctluste, we're glad to hear that Mack and the rest of our team took great care of you! We hope that you come back to visit us again in the future for all of your automotive sales and service needs!