Bob Moore Ford

I had a very easy and professional buying experience. Kevin did a great job getting me into the truck that I wanted. There was no gimmicky typical car salesman stuff. Just a good guy helping me get what I wanted. Will return when I need a new truck.

I was in the market for a Ford Raptor. I contacted Bob Moore (Worked with Carlos Lopez) and worked all the terms out over the phone due to me being out of state. We drove there and the truck was exactly as described. Everyone was very friendly and helpful. We headed back to Kansas with the truck and made it about 100 miles when the truck broke down on the freeway. I called and had the truck towed back to them and we went ahead and went home. They were very apologetic & got the truck right in the shop (the repair ended up being VERY minor), kept me updated regularly and then delivered the truck to my doorstep late that night!! I never once felt frustrated or worried that I wasn't being taken care of. Amazing customer service and integrity at this dealership!

Wish to thank all of the people involved with our purchase. Wait time was the worst when finishing up, although I know it is a busy dealership. We, as Ford family people with ties to the Motor City, are exceptionallly pleased with our new Explorer!!!

Brent Montoya was really easy to get along with. We had done a lot of research beforehand and knew what we wanted so Brent didn't push us to look at other stuff. Now, I don't know anybody who enjoys the car-buying experience, but this was much better than some other places as far as transparency. The dealer is going to make some money, that's why they're in business and there are many ways they can do it. But Brent, Danny Dewberry (sales mgr), and Krystal (finance) were more open and honest about it than other experiences I've had. They talked to us about different finance options, which rebates we got and which ones they kept, and we felt informed. Their price was as competitive as anybody. Do your homework and then go to Bob Moore for a look.

kermit denton was awsome. the salesman. the credit manager was crapy! very happy with dealership. overall

First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whatever.But anyway. So we buy a bran new 2016 f350, we spend 15 minutes negotiating a price, we agree on a price, everything seems to be moving smoothly. After its all said and done and we received our finance papers in the mail they had tacked on 10k worth of extras!!! Not 3,not 5, 10!! I couldn't believe it! And now when we went back they can only explain 5k worth of them, saying oh scratch and dent coverage oh gap coverage oh windshield coverage,WE ASKED FOR NONE OF IT!! The only thing we might of kept was gap but because of how shady they were (Zach) and how they couldn't even explain the other 5k extra on our loan we just decided to have it all removed, and now 8 months later nothing has been removed!! We agreed on a price and they charged us whatever they wanted, luckily they made copies of the agreement price and we will see them in court.

Cayla Passerman was very helpful in making my decision to choose Ford over Chevy. I had been back and forth between the Chevy dealerships and Bob Moore Ford for days trying to decide between two similar trucks. Thanks Cayla for all your help and patience.

Our sales consultant was awesome, Cayla Passerman did not pressure me, she was very down to earth and made us feel welcome when we arrived.

Great people to work with from the moment you arrive to final sale. It's not just one or two great people, it's the whole team!

It was a very good experience. The people who helped us were nice and very willing to do everything they could to make the process go smoothly and quickly. They found the best deal for me and that I could afford with getting a brand new car that I wanted. I would highly recommend looking here if interest in a new or used car.