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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Bob Moore Ford

I have only good things to say about the dealership & Kermit Denton. Everyone was very friendly, and professional. I would definitely recommend salesman and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy purchase, follow up needs improvement

Purchase was easy but there was zero follow up. Also there must be a better way for the process to not involve waiting . And waiting ....and waiting....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Satisfied Customer

I was so pleased with the experience and the was my daughter was treated the day before I decided to purchase a 2012 Ford F150 from Justin the next day. He made the experience pleasant and pain free. No games, he just worked to find me a vehicle that would work for me. Fantastic overall experience and would buy again. Quick update, If finalized my purchase today. Krystal in the finance department got me in an out very quickly. Overall between Krystal and Justin this was a very quick, professional, and painless process. Couldn't be more satisfied with the whole experience. Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of ne Ford

I was in the frame of mind to purchase a new Ford, and liked the proximity of Bob Moore's location. I was met by Kermit Denton who proved to be a courteous and knowledgeable person. He demonstrated a similar vehicle that I was interested in and offered suggestions on some options that I might enjoy. Not having the exact model on the lot that I wanted, Kermit was able to locate one and worked out a dealer trade for me. Everyone that I dealt with was very courteous and business like

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer for life

I have nothing but great things to say about Bob Moore Ford. I have purchased two vehicles (2013 Ford Escape & 2015 4X4 F-150) from Kyle Christian at Bob Moore. He was absolutely wonderful. He listened to our needs and concerns and was able to get us in the vehicles we wanted and within our budget. He didn't BS us and was very straight forward with us from the get go. I will recommend Kyle Christian and Bob Moore Ford to all my family and friend. Kyle's dedication has made us customers for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ask for Kermit

What a great car buying experience. Kermit was great to work with and I would recommend you ask for him. I would definitely return here to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Brian!

Great car buying experience!!

Kermit was great to work with. He was tenacious in his endeavor to find the right vehicle for us. He was courteous and extremely helpful. He along with Krystal in Finance made this one of the best car buying experiences I've ever had. Definitely would recommend Bob Moore Ford for your next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Libby!

Kyle made it great buying experience!

We really enjoyed working with Chase, Jose and especially Kyle Christian, It was great buying experience! My Wife loves the Mustang! Kyle was extremely patient, knowledgeable and understanding of our needs! Relationships are important for return customers and they have the right personalities! Thanks a Bunch!, Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thank you Bob Moore Ford

Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the salesman who helped us with our most recent car purchase. We called Bob Moore when we began looking. At that time, they didn't really have anything we were interested in (because we were looking for a used car this time). As soon as they got a vehicle that Kermit thought we would be interested in, he gave us a call to let us know. We went to look at the vehicle and it was everything he described and more. Kermit and Steve Schroeder (the general manager) gave us a great deal. The financing process was also painless. From beginning to end, the whole process was handled in a very professional and pleasant way. We have and will continue to recommend Bob Moore Ford to our family and friends. They have always treated us right and we enjoy doing business with them. If you need a car, call Kermit at Bob Moore Ford. Thanks Kermit and Steve!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you Bob Moore Ford!

Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the salesman who helped us with our most recent car purchase. We called Bob Moore when we began looking. At that time, they didn't really have anything we were interested in (because we were looking for a used car this time). As soon as they got a vehicle that Kermit thought we would be interested in, he gave us a call to let us know. We went to look at the vehicle and it was everything he described and more. Kermit and Steve Schroeder (the general manager) gave us a great deal. The financing process was also painless. From beginning to end, the whole process was handled in a very professional and pleasant way. We have and will continue to recommend Bob Moore Ford to our family and friends. They have always treated us right and we enjoy doing business with them. If you need a car, call Kermit at Bob Moore Ford. Thanks Kermit and Steve!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Cassie!