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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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He was able to work my vehicle in quickly without any...

He was able to work my vehicle in quickly without any issues. Very friendly and easy to talk to. Called as soon as my car was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford! We are always more than happy to assist you if anything else comes up. Take care!

Awesome service... easy to get appointment. Service...

Awesome service... easy to get appointment. Service adviser listens to concerns as well as provided recommendations as well as why some service is required. Never ever pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jb, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The experience was good we were there along time they...

The experience was good we were there along time they kept everything clean with wipes and hand sanitizer friendly atmosphere Kermit went above and beyond a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Experience

Kyle Christian provides a great buying experience. He was very up front and gave us a great deal. This is our second purchase with Bob Moore and both have been great experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, thank you for your kind review; we are happy to pass along your comments to Kyle and the team here at Bob Moore Ford! We are always more than happy to assist you if anything else comes up. Take care!

Direct and to the point. They explained about the recall...

Direct and to the point. They told about the recall issue. Also checked the history on the truck. Overall, I felt very comfortable with work and will return back to BMoore for any repairs in the future. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I've been trying to make time to get my airbags replaced...

I've been trying to make time to get my airbags replaced and one call he got me in the next day. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

Great service for warranty issue. Everything went...

Great service for warranty issue. Everything went smoothly. Arrived at 8:00 AM. And was met quickly. Couldn’t ask for any better service. Definitely would go back again if the need should arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, thank you so much for your positive comments about Bob Moore Ford! We're so happy we were able to make it such a great experience. We look forward to your next visit! Take care!

Service visit

I have had my service done at Bob Moore Ford on my 2016 F-150 and My 2018 Ford Explorer for several years and they always treat me well and do great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We're looking forward to your next visit with us! Take care!

Never again Never again will I buy a Ford.They do not...

Never again Never again will I buy a Ford.They do not stand behind their product and Bob Moore Ford will never get my business !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Jim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (405) 616-3673 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you soon. Take care!

Great Car Purchase Experience

i visited Bob Moore Ford late on a Saturday evening just a few minutes before closing time. Gary and the team were very friendly and were willing to stay late to assist me with finding the perfect pickup for me and my family. The entire experience was very relaxing with no high sales pressure and very little back and forth negotiating. This is my second purchase from Bob Moore Ford and I will continue to bring my business back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for you kind words Mr. Maloney! Thank you for your continued support and for being such a great customer to assist! From the entire team at Bob Moore Ford!