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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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This is the 3rd vehicle we have purchased from Bob Moore...

This is the 3rd vehicle we have purchased from Bob Moore Ford. We’re satisfied with each deal & all dealership personnel. We will be returning in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall, great service. Dusty was extremely helpful....

Overall, great service. Dusty was extremely helpful. Transportation was provided to me while my vehicle was serviced, allowing me to not miss class. Vehicle currently operating great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Thank you to Josh for prompt and courteous service!!! He...

Thank you to Josh for prompt and courteous service!!! He was very helpful in assisting me with a maintenance program!!! He should be commended for his customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Extremely satisfied by the Appointment system. Went in...

Extremely satisfied by the Appointment system. Went in for an oil change. First that I had ever set up an appointment for service. I arrived at the set time. I was in and out at a reasonable time. Loved it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ryan was very helpful. Great customer service. He keep me...

Ryan was very helpful. Great customer service. He keep me informed about everything that was going on. I will be using them for future issues with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

People were friendly when I walked in, lounge was nice...

People were friendly when I walked in, lounge was nice with water, coffee, and tea, and the service was good. Only thing is that it took awhile my apt was at 11:30 got there about 11:10ish and was there till little after 1, but they did say it was my first service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The people are always nice and helpful. The service...

The people are always nice and helpful. The service department is spot on for timing and answering any questions asked. Very knowledgeable and will get answers quickly, if the person you are talking to isn't sure. I will continue going here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience from a dealership I've ever had....

Best experience from a dealership I've ever had. Knowledgeable and respectful and took the time to make sure I knew about all the available features. Will definitely be buying another vehicle from them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I found what I liked on the internet and with help from...

I found what I liked on the internet and with help from internet sales and location sales they made it nice and easy. Kermit and Matt were very professional and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The department was very helpful with my needs for the...

The department was very helpful with my needs for the car. I have dealt with Ford before and I would recommend them first before any other Ford service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!