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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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They were very helpful and did an outstanding job on my...

They were very helpful and did an outstanding job on my car. I would bring my car to them anytime for work. Because they take great care of customers..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic, fast, friendly service! Everyone I have had...

Fantastic, fast, friendly service! Everyone I have had the opportunity to interact with is pleasant and helpful. When I drive away after a service visit I'm confident that I've been treated fairly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I came in on a recall Ryan took very good care of me he...

I came in on a recall Ryan took very good care of me he took care of the car the vehicle and while I was there he let me know if I need it anything while I was there even when I leave let him know he was very kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience working with Ryan! Feel free to reach out to us if you need anything. Have a wonderful day.

Again impressed with the quick and fast response from the...

Again impressed with the quick and fast response from the service department with scheduling my car in a days notice. I really appreciate a dealership that truly cares for the customer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to have provided you with such impressive service! Please let us know if there is anything else we can do for you; we are more than happy to help!

My service advisor was great but not giving a loner to a...

My service advisor was great but not giving a loner to a repeat customer in a $80,000 F250 is poor customer service !!!! I didn’t even get a ride to work or picked up when it was done. I have bought 3 new vehicles from them. Two big trucks and a Shelby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

The manager Ben and Dusty in the service department were...

The manager Ben and Dusty in the service department were awesome!! Took a vehicle in for a recall. But now that I know they are excellent at customer service, I am now a loyal customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone I dealt with was friendly, knowledgeable, &...

Everyone I dealt with was friendly, knowledgeable, & willing to help with all my needs. Kyle was the most solid sales person I may have ever worked with, Chad in finance was great to work with, & Jeff in service was there for anything I needed. Great group at Bob Moore ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dusty took great care of me when I went in to have...

Dusty took great care of me when I went in to have service done on two of my vehicles. I highly recommend this crew. They always do a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This was my first Visit with Bob Moore Ford. I will say...

This was my first Visit with Bob Moore Ford. I will say that it was very professional quick and pain-free. I will definitely be back again for my future service needs. Thanks Dusty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hws, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We're looking forward to your next visit with us!

Always great service at Bob Moore Ford. I have been...

Always great service at Bob Moore Ford. I have been getting my vehicles serviced there for many years and will continue to do so in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experiences! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!