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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Great group of guys to work with from sales, management...

Great group of guys to work with from sales, management to finance. Took the time to work with me for a smooth transaction. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Service was great and fast. Came in to get a battery...

Service was great and fast. Came in to get a battery changed, and a TCM fixed. They worked with me in a very genuine way, unlike what i would normally expect from a dealership. No complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Ryan I was really good since the first time when I come...

Ryan I was really good since the first time when I come to make the appointment for my truck I never had sam one this good and respectfully

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fabian, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. We look forward to your next visit! Take care!

We appreciated John Tracy and his courtesy and...

We appreciated John Tracy and his courtesy and professionalism. He went out of his way to work with us and find exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Purchase of 2019 Ford F350

Very easy and painless experience with Kyle and Matt buying our new 2019 Ford F350, Bob Moore will be the first call we make for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Ryan was perfect. Thanks also for the great extra touch...

Ryan was perfect. Thanks also for the great extra touch of wiping the dash, etc with some great smelling stuff! Perfect on Feedback and helping to run down my keys when I went to pick up the car. All was done just as told it would be per the lady that called me but it took just a little extra time to trace them down. No big deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everybody at bob moore ford, that I encountered, were...

Everybody at bob moore ford, that I encountered, were very nice and professional. Zane was great and made everything very easy and pleasant during my car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hannah, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to see you soon!

I appreciate them working to correct an issue that...

I appreciate them working to correct an issue that occurred during the last service appointment and look forward to a long and fruitful partnership together

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Bob Moore Ford! We look forward to your next visit! Take care!

Awesome. I went in to get my airbags replaced and they...

Awesome. I went in to get my airbags replaced and they were so nice and kept me updated via text. They texted me the next day to make sure everything is working good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Amber, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

great service very polite and total xxxxxxwork was done...

great service very polite and total xxxxxxwork was done fast and was done right tbe first time very much appreciated Dusty'updates cell and calls...just great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Anderson, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford! Thanks for taking the time to leave us this information about your recent visit. Take care!