Reviews
I had just had open heart surgery and decided I needed a
I had just had open heart surgery and decided I needed a new truck . My son went to several dealerships prior to bob moore with no luck . Bob Moore listened to our needs and request and allowed my son the time and freedom to bring the truck to my home for me to at least look at it . The entire truck deal took about 2 hours and he was done . Very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone we worked with were professional and
Everyone we worked with were professional and knowledgeable. we'd recommend your dealership . it was a great experience. thank you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Over all good experience.
Over all good experience. Everyone at the dealership was very friendly. We drove 350 miles to pick up our truck. Our salesman was great to work with from the start. Very friendly and accommodating. He worked to get the deal negotiated before we made the trip, great communication. When we arrived at the dealership the truck was ready to go, just what we expected, and the paperwork was ready to sign. He went over all of the features on the truck and we were back on the road much sooner than anticipated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob Moore Ford was the only Ford dealer we considered.
Bob Moore Ford was the only Ford dealer we considered. We looked at Bob Moore Cadillac as well, but felt the Ford Edge offered us the best value for our money. We have purchased previous vehicles from Bob Moore Ford. The service from start to finish is always fantastic Ben Hayes, the GM, has a great team. Focused on the customer, not the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great group of people to work with.
Great group of people to work with. I could not have asked for a better experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob Moore Ford in okc overfilled transmission fluid,
Bob Moore Ford in okc overfilled transmission fluid, causing damage to transmission and refused to fix it. Ford weighed in and stated this dealers overfilling caused the damage. Avoid them
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My 2023 Ford Bronco
World Class! I usually hate the car buying experience but this was fantastic from the start. World class crew from top to bottom
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maverick
JC is the best salesman at Bob Moore. Kyle is nice, but will never call back or reply to your emails. Ask for JC and he will do you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently visited Bob Moore Ford in search of a
I recently visited Bob Moore Ford in search of a particular type of F150 - a hybrid (Powerboost) model. This version isn't always easy to find, and the dealership had several from which to choose. I was greeted warmly by Dylan Wolle, a sale representative there. Dylan asked good questions to gain an understanding of the model in which I was interested, the features I was looking for, and my price range. I was having a very difficult time deciding between and Ford F-150 and a GMC 1500. And even when I finally settled on a Ford, I was indecisive on which color I wanted, which trim level I should choose, etc. Dylan was very patient with me and seemed to understand I was having a difficult time with the decision. He helped me to decide, but without any pressure to do so. The negotiation process included Jason Akers, the General Sales Manager at Bob Moore Ford. The price negotiation with Dylan and Jason was easy; I felt no pressure to accept a price I didn't think was reasonable. Once we agreed upon a price for the vehicle I had chosen, I was introduced to one of Bob Moore Ford's finance guys named Matt Thompson. I explained to Matt that I was purchasing the vehicle through my business. I was a little reluctant about this as I've had some horrible experiences at dealerships when purchasing and financing vehicles through my business. Fortunately, Matt knew what he was doing. He made sure the purchase and financing were through the business. And he clearly explained all my finance options. This included making me aware of attractive rates available for well-qualified buyers through Ford Motor Credit. I was able to get a great rate on a 36-month loan. Matt also presented me with several different warranty options on my vehicle but did not pressure me to purchase any of them. Of the experiences I've had with purchasing vehicles over the years, this is one of the best. I highly recommend Dylan Wolle, Jason Akers, Matt Thompson, and the rest of the team at Bob Moore Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealer worked with me to locate and deliver the vehicle
Dealer worked with me to locate and deliver the vehicle that matched our wants and needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car