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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Ryan McGee was very thorough and professional. Very...

Ryan McGee was very thorough and professional. Very helpful after the sale helping is with add on’s as well. Would highly recommend Ryan, Ricky and the dealership as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was not looking forward to buying a car. Thought it...

Was not looking forward to buying a car. Thought it would be a big hassle. Ryan made it easy . No pressure just offered good info

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome New Vehicle!

I just purchased my new vehicle from Bob Moore Ford. The experience was awesome! Salesman, Gary Baker, and GM, Jason Akers both went above and beyond to get the paperwork done without hassle and deliver the car. Great deal! I'm loving driving it! I will buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Machell Clayton

Ryan McGee was very knowledgeable about all of their Fkrd products we were shopping for. Extremely helpful in trying to find the right one for us. Would work with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

I think Bob Moore done their part but the wait for parts...

I think Bob Moore done their part but the wait for parts from ford is unbelievable unless they have problems with that type of car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Please reach out to us directly if you have any questions. Take care!

Josh was professional and courteous. My truck was...

Josh was professional and courteous. My truck was serviced in a timely manner. I will continue to take my truck there for service and repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out. Take care.

Jeff in service is great but labor charges for this...

Jeff in service is great but labor charges for this repair were unreasonable and I’ll find services of the same quality for less. Sadly I plan to look for a new automobile most Likely a truck soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

We recently purchased a new truck and Kyle was the most...

We recently purchased a new truck and Kyle was the most helpful salesman we have ever worked with. He made the experience Easy and treated us great. We recommend him to anyone purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave a review for us at Bob Moore Ford. We're happy we could meet your expectations. If you have any further questions, please don't hesitate to reach out. Take care.

Jeff is the best and not sure how he remembers my name...

Jeff is the best and not sure how he remembers my name when I don't come in on the regular. But he is always quick to help and answer questions that I may have. So you might want to hang on to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service. Addressed out trucks issues with...

Great service. Addressed out trucks issues with expertise. Provided us with a loaner vehicle. Went above and beyond to ensure service was done to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Josh, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out. Take care.