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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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I’ve used Bob Moore for servicing my vehicles for about...

I’ve used Bob Moore for servicing my vehicles for about 10 years. Service has always been great, and customer service has been superb. Even though I bought my most recent vehicle from another dealership, I still come to Bob Moore for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service dept was great!Very clean, prompt service,...

The service dept was great! Very clean, prompt service, caring individuals with professional appearance who took pride in what they do! I felt like I could trust them to get me taken care of...and they did! Josh did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had to take my car in for an airbag recall replacement....

I had to take my car in for an airbag recall replacement. Everyone was very professional and polite. They told me it would be about 2 hours and they would call when it was ready. They did the work within the timeframe given and called as they said they would. I appericate that kind of follow through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dusty and the rest of the service guys are great!...

Dusty and the rest of the service guys are great! Diagnosed the issue with my truck and got the work done in the same day! Their shuttle driver dropped me off at home (In Norman) to get back to work and picked me up when my truck was done. You can tell that they take pride in their work and also the satisfaction of their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lahne, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care.

Easiest deal ever. Everyone was pleasant and made us feel...

Easiest deal ever. Everyone was pleasant and made us feel right at home. We had a deal in mind and Gary was waiting on us. He had the car ready to show. Got us to a deal in less than 1/2 hour. The financing was completed quickly. We spent less than 3 hours total time and we were treated like a valued commodity the entire rime.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

Great service ~ Very friendly staff ~ They had me in &...

Great service ~ Very friendly staff ~ They had me in & out quickly ~ Reasonably priced. Jeff Gann is awesome as is your service manager Scott. I appreciate your hard work & wonderful service. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and very pleasant to deal with. Jeff always...

Great service and very pleasant to deal with. Jeff always takes care of me and makes sure I know what needs to be done and what has been done to my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Gary Baker is amazing! This was by far the best car...

Gary Baker is amazing! This was by far the best car buying experience we’ve had. Friendly staff and easy and quick paperwork. Fair price on our trade in. I love my Ecosport! We will definitely be back when we need another vehicle. Couldn’t be happier. We just had our Explorere services here and it was also a great experience. Thanks Gary and Matt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in to get a vehicle serviced...ended up buying a new ve

I'd been thinking about buying a Ford truck for a while; finally did! While my vehicle was being serviced, I went out and looked at the F-150's. I found an XLT that looked interesting. I went to the Sales Consultant area and say a female...wow...a female selling cars. I approached her; it was Brittany Trattner. She found the keys for the XLT; I drove it; decided it didn't have enough of the bells & whistles that I have become accustomed to. She found a couple other F-150's and the last one was a winner. It had all my favorite bells & whistles plus a couple that I didn't even know existed. Brittany is friendly, pleasant and easy to talk to. It was a very open conversation...the best car buying experience that I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership has great people to deal with. Called in...

Dealership has great people to deal with. Called in around noon and got scheduled by 1pm. Everything went great and was out by around 2:30pm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.