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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Jeff and Scott are seriously the best! The never fall...

Jeff and Scott are seriously the best! The never fall short of amazing customer service, I have never felt like I was a burden or frustrating (even when I know I am being frustrating) They always go above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're so glad that we were able to go above and beyond your expectations. If you're ever in need of more help, please let us know. Take care.

Didn't buy my f150 here. The sales person I dealt with...

Didn't buy my f150 here. The sales person I dealt with didn't seem to interested in finding me what I was looking for if it wasn't on their lot. However, their service department is the best. The reps are friendly, straight to the point & will take care of problems that my purchase dealers service said they ordered parts for took care of but never did. Bob Moore Ford's servuce dept is, by far the best. Ryan & Dusty will go out of their way to earn your business. Just ask for Ryan when you call & tell him Marc sent you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a lot of safety recalls and they were able to...

I had a lot of safety recalls and they were able to schedule me and finish everything in one day! Even gave me a ride. Everyone was super helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Explorer service

My service writer Jeff Gann and the service manager Scott Parrish are the best in the business and take car of me every time I bring my Explorer and F-150 in for service. They have both taken care of me and my wife for several years in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great when I came. I just waited a little...

The service was great when I came. I just waited a little longer than i expected, but overall I enjoyed the service when I was there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great 👍 upfront scheduling. Easy check in. Phone call...

Great 👍 upfront scheduling. Easy check in. Phone call updates during repairs. Call when ready. First rate all the way. Wouldn’t go anywhere else for repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Bob Moore Ford! We look forward to your next visit! Take care!

Great people at this dealership! From the sales people...

Great people at this dealership! From the sales people to the finance guy, everyone was great. Got a beautiful pickup at a very competitive price. Will for sure use Bob Moore Ford again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Took very good care of us. Fixed our problems very...

Took very good care of us. Fixed our problems very quickly. Highly recommend this service department. Will definitely take my truck back to them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Super experience in buying my 2019 Expedition Max! Gary...

Super experience in buying my 2019 Expedition Max! Gary Baker and Chuck Gooch plus Chad Woodward in finance were awesome. Loved the experience and the vehicle!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeff Gann is absolutely the best. Gets me right in and is...

Jeff Gann is absolutely the best. Gets me right in and is efficient and communicates very well every step of the process. Highly recommend him for service needs. He is what keeps me coming back to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.