Reviews
Very polite and friendly.
It is something I have always dreaded taking my car in for maintenance, but Saturday was a game changer. I took my car to Bob Moore Ford Oklahoma City for the first time. It was a pleasant surprise. They spoke to me as soon as I got out of my car, they was up front on my waiting time, showed me where waiting room was asked if I needed anything. Told me if I decided I would like coffee or water where it was. Right after I sat down I received a text tell me if I needed anything or had any questions to let them know. As other workers walked past me they spoke and smiled. We nice experience this will be my new place for car maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance
Great dealership, good staff to buy and service your vehicle. I would buy another vehicle at this location. I also tell others about the same experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive buying experience. Have a great day!
Good service
I like working with Dusty and the team of service writers. They make the experience a good one. Thank you Dusty. You make the experience a enjoyable one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jim, we are very happy to hear Dusty provided you with such a positive service experience! We're looking forward to your next visit with us!
used car purchase ,for my wife
Brittany, sales representative was really helpful in my purchase of 2016 escape and after the purchase one of the reason I bought the vehicle for my wife
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Moore Ford
Had fun buying a new Ford Explorer. The young lady by the Name Brittany Trattner made my wife and me very welcome. She answered every question we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle has been excellent to work with first class
It has been a easy process I call up tell them wat I am looking for and it gets done I would not buy from anyone else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad we could help! Thank you, and have a fantastic day!
Great dealer
I had a very good experience shopping with Bob Moore Ford. Lauren was very easy going and was not pushy about the truck. The truck had what I wanted on a truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to read such a great review about Bob Moore Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service
I had went in to get my powertrain module reprogrammed and the customer service from Ryan with Services was amazing. All I had to do was drop off my car and come back an hour later. Ryan kept me informed about the status of my car the entire time. This place is a must see for all your car needs!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. We do hope we can be of assistance in the future. Take care!
No pressure easy to work with
There was no pressure to make a deal. I went there twice before I bought what I was looking for. Finance wasn't high pressure like I have experienced at other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy we could deliver a pressure free experience for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchased used car.
Ryan McGee worked with me for 6 months to find a car that fit my needs. He was patient. Kept me updated on vehicles that was close to what I wanted by texting and calling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you enjoyed your experience. If you're ever in need of more help, please let us know!