Reviews
Service on 2014 F150
Good service would recommend them to all my friends and family without exception. They the best in okc area Good as it gets for service and sales.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and Professional
I’ve taken my vehicles here for service several times and they are always on time with my appointment and keep me updated. The staff is courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, Reliable Service
Routine service went routinely! Thanks for allowing me to maintain my routine, with no guile or sharknados. Wow, this verbage reflects true service perfection, and how! Ford rules!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Dusty was very helpful with our needs.your service was speedy,as we are traveling. We found all the people in your dealership very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Best service department
These guys went above and beyond to help me! I wouldn’t take my car anywhere else. The customer service is outstanding. They’re very knowledgeable and willing to help in every way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding
Dusty was great!!! Brought my truck in for one issue under warranty but thanks to him being thorough found a couple of other issues and got everything taken care of. Even though he kept the truck a few days longer than originally expected he got me a loaner vehicle and kept me updated on my truck. Thanks to him looking out for my best interest multiple issues got resolved with one visit instead of me being back in a month with a a new problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We can't wait to see you again, have a great day.
Sales review
The overall Sales experience was excellent, however the Follow-up communication could use some improvement. I would recommend this dealer for anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sasha, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
New Ford Ranger
I had a very pleasant experience purchasing my new truck Ford Ranger XLT from Bob Moore Ford. Lauren did an excellent job working with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, thank you so much for your positive comments about Bob Moore Ford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Oil Change
Service was quick. One problem though and this isn't the first time. There was residual oil drips that leave a mess in the driveway.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
Outstanding Service
I was pleased with the friendliness and professional service. The service team is very informative. I felt like my car was in good and safe hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad we could help! If you have any further questions, please give us a call.