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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Don’t buy any warranties thru them.

Don’t buy any warranties thru them. They sell you warranties that you can’t use. When you contact them they tell you to call the warranty company. The warranty company tells you find someone who will honor their warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff is nice and courteous.

The staff is nice and courteous. No pushy sales people. We dealt with Derrick and he answered all of our questions and got us set up with two new F250’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hassle free, efficient and fair.

Hassle free, efficient and fair. Great dealership with quality people. Ben Hayes is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently purchased my new vehicle through Bob Moore

I recently purchased my new vehicle through Bob Moore Ford. Carl, Fred, and Matt were awesome to deal with! Sometimes the buying process can be a headache but they made the experience smooth and easy. I would recommend to anyone looking for good customer service and a smooth buying process to go see Carl!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased my new vehicle through Bob Moore

I recently purchased my new vehicle through Bob Moore Ford. Carl, Fred, and Matt were awesome to deal with! Sometimes the buying process can be a headache but they made the experience smooth and easy. I would recommend to anyone looking for good customer service and a smooth buying process to go see Carl!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ask for Robert in sales.

Ask for Robert in sales. Excellent customer service. Very nice dealership. Look no further if you?re looking for a Ford or any other vehicle in Oklahoma City.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recently purchased a new vehicle from Bob Moore Ford.

Recently purchased a new vehicle from Bob Moore Ford. Salesman was very knowledgeable, professional; it was a great experience. Highly recommend Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Justin was friendly and didn't try to show anything we

Justin was friendly and didn't try to show anything we didn't want first truck he showed us we bought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice people they will work with you to get the

Very nice people they will work with you to get the vehicle you want at a fair price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bad experience with Bob Moore Ford.

Bad experience with Bob Moore Ford. Found a 2024 Expedition Max for a good price. $57,062 final price. I'm from out of town so I was talking with Chad Harris. They have a doc fee of $485 that will be added in the description, most dealers have that now days. Some cheaper, some more expensive. When they finally put the numbers on paper the price went up to $58,346. This time I didn't get a call back from Chad, I got called by Dakota. A fast talking salesman telling me his numbers were correct because they have a $799 addendum fee for 1 yr for scheduled mtc, all weather liners, wheel locks, and nitrogen filled tires. I am from out of state so the maintenance is useless, there is already $160 from factory for floor liners on the sticker price. So paying the $799 for nitrogen air in the tires and wheel locks, it was still $1000 more than it should be. I tried telling Dakota that his numbers were off but he insisted they were not. I emailed Chad and got a response saying his salesman made a mistake. I also received a call back from Jason Ackers apologizing for the mistake and that Chad was a new manager. I don't think they offered to take the $1000 mistake off or better yet put the $1000 mistake on them and give me the correct price minus the $1000 extra they wanted me to pay. After that I don't think I could buy a new vehicle from Bob Moore Ford. How many people don't check the numbers over and just think they are giving you correct price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.