Reviews
very nice people who went out of their way to help me
very nice people who went out of their way to help me got a great deal and had a easy and quick experience with the finance department in and out in less than two hours great low pressure place to get a great deal on a new car i have bought a lot of cars over the last 45 years and as we all know it can be a rough experience so i was happy to find this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team.
Great team. Came in for a recall on my new Jeep and was taken care of promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was looking to buy a vehicle from out of state.
I was looking to buy a vehicle from out of state. I was hesitant about purchasing the vehicle without looking it over first. Needless to say I had numerous questions that were patiently answered. All the forms and paper work were handled electronically and the dealer worked with my shipper. Saved me money and a 1200 mile trip.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall, the service was good.
Overall, the service was good. Somewhat misleading but then in the end I am very happy with the financial outcome and the vehicle I purchased. Yes, they did their very best to make me feel happy with my new investment.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very professional sales team .
Very professional sales team . Will be coming back in future . . Worked with me to make sure I got the truck I wanted and at the rate .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Once Again they did an excellent Job when it comes to
Once Again they did an excellent Job when it comes to maintenance I have been bring my vehicles for well over a decade now, Thank You for a Great Job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
**Disappointing Experience at David Stanley – Misleading
**Disappointing Experience at David Stanley – Misleading Discounts and Poor Vehicle Preparation** I recently purchased a vehicle from David Stanley and wanted to share my experience. Initially, I found the listing on Cars.com, where the vehicle was advertised with a $12,300 discount, which applied to all 25 Durango GTs. However, after speaking with a salesman, I learned the actual discount was $10,000, with $3,000 of that tied to financing through the dealership. To get the full $12,300, you’d need a qualified trade-in, which felt more like a bait-and-switch tactic to draw in potential buyers. For context, I purchased the vehicle remotely, as I live out of state. Despite requesting photos of the car, my salesperson never followed up. I didn’t push for them, thinking it might seem too pushy, but in hindsight, I should have been more vocal. The night before my scheduled pickup (January 3rd), I was told the vehicle was a demo with over 5,000 miles, despite the paperwork listing it as "new" when I signed everything on January 2nd. I had even signed the odometer disclosure, which inaccurately stated 12 miles, before they discovered the true mileage. This is where I felt the dealership dropped the ball. They never should have listed it as a new vehicle. A manager I spoke with offered no price adjustment, but instead suggested I consider a more expensive vehicle. His explanation for not adjusting the price was that the car was already marked down, even though other Durango GTs of the same model, with premium paint options, were also listed at the same $12,300 discount. Clearly, this particular vehicle had not been adjusted, and no one at the dealership seemed aware it was a demo until the salesperson physically checked the mileage. On the morning of the pickup, the car was not ready. I had arranged to pick it up at 8:30 AM, but when I arrived, the car was dirty and unkempt. The seats had stains that wouldn’t come out despite my efforts with a carpet cleaner and vacuum. The interior was covered in food remnants, including candy stuck to the carpet. There were permanent indentations on the seats from a car seat, and the back of the passenger seat had visible scratches. It was clear the car had been used extensively and wasn’t even cleaned before being handed over to me, despite the dealership having 5 days to prepare it. The salesperson offered a quick wipe-down, but by that point, I was already frustrated and just wanted to leave. While the car itself is nice, it’s far from “new,” and it’s clear it had been poorly maintained by the previous driver. Worse, the dealership sold it to me without any prior warning. I had already wired $21,000, including a non-refundable deposit, on Wednesday, but the lack of preparation and honesty regarding the vehicle’s condition made the whole process feel like a scam. This is my second purchase from David Stanley, and the first experience wasn’t nearly as bad, which makes this even more disappointing. At the end of the day, the car is fine, but the deceptive practices, lack of transparency, and overall lack of care in preparing the vehicle left a sour taste. It’s disheartening that the dealership has not offered to remedy the situation, and it’s clear they don’t value customers once the sale is made
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
THIS DEALERSHIP IS A JOKE.
THIS DEALERSHIP IS A JOKE. I tried to purchase three different vehicle from LEXI, all of which "weren't available at the time" after three months of communication between me and her via text. Not once do I receive updates from the dealer. I have to initiate contact every time. I adamantly ask to put a down payment on these vehicles just to save my place and secure the vehicle, and they refused. The games that this dealer is willing to play. BUYER BEWARE
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The service department was very courteous and helpful.
The service department was very courteous and helpful. They took my truck in quickly and gave me a reasonable estimate on when it would be complete. The service was done before the estimated time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the third vehicle I have bought at David Stanley
This is the third vehicle I have bought at David Stanley cdjr the second from Tre it was a quick and easy transaction just as the other two times everyone went above and beyond even salesman walking buy asking if I needed a water or anything they treat you like family there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car