Reviews
Stopped by to look at vehicles and Codie was very helpful
Stopped by to look at vehicles and Codie was very helpful and answered all my questions very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cars were ready for us with each new test drive, and the
Cars were ready for us with each new test drive, and the team made sure to answer all of our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Duncan Ford
Great car, super friendly staff! They took care of our needs!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brittany, we are happy we could make your experience a positive one! Safe travels!
Made a bad purchase and returned 3 weeks later to trade
Made a bad purchase and returned 3 weeks later to trade out for another vehicle. This dealer worked with me to get everything taken care of so I left happy. I would use them again. Also, salesman Justin helped me through this whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
State inspection they are looking to sell tires.
Not sure why only five stars are showing. I bought the jeep there brand new summer of 2021 with 8 miles on it. Had it use thr body shop for a bump on my car. Todd was excellent caring honest and sincere I trusted these people. I decided since I needed. My car inspected any ways to go ahead and do that too. Keep new in good shape. Never went in a trip. Less than 24000 miles on jeep. To my surprise some girl called me and said your care was rejected and you have two options. One to pay 940 for two front tires or something else for all four. I can’t remember exactly what she said. Surprised me because my tires had tread on them ?? I said reject it and I’ll deal with it. Directly after I got my car I took it to another inspection center in rocky mount. He looked and measured and said. Yes I do believe those should have passed. I won’t mention any names. But I bought a brand new jeep from this place and gave them my body work service because they were not on the list. And they pulled this crap on me. I understand about techs being truthful and doing their job correctly but in this case they must of not liked me because I had enough tread on my tires. Mr Pauly I hope it’s not about the money when your techs reject vehicles for no reason ? I will have checked further. No worries. Maybe you were right but everyone I have talked too says tread is plainly over 2.36. Do better by your customers that bought vehicles off you lot be honest. Don’t just try to make more money. I’m not going to buy tires for you. Aside from Todd in thr body shop customer service was not good. Th roast who called me was rude and not knowledgeable. About what she was talking about. She just gave me two options. I took the third. Reject it.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to our Service Manager, Mike Kazee at (540) 483-0253 and we will do our best to make this better. We hope to hear from you soon.
I just purchased a vehicle from Zack Clark at the
I just purchased a vehicle from Zack Clark at the dealership. One of the best experiences that I have ever had. He was polite, professional, and focused on customer service. I would recommend this dealership to anyone looking for a vehicle. The whole staff was very friendly, and it made the experience enjoyable. I can't say enough good things about this dealership and Zack Clark!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Duncan Ford Chrysler A+++
Have purchased 3 trucks from Gary Cox at Duncan Ford Chrysler over the past 7 years and when I am ready to buy another I will make the 2 hour trip from West Virginia to see Gary! Easy going folks at this dealership with no pressure and quick In ?N? Out experience. Highly recommend Duncan Ford Chrysler it?s worth the trip!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great service
I would recommend them to anyone either looking for a new our used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you zach clark
We worked with Zach Clark . He is a amazing salesperson. He was very helpful and knowledgeable. This is the 2nd car we bought from him . Zach goes above and beyond for his customers and builds a friendship with them .. It’s the little things that matter . Zach is always checking in with his customers making sure we don’t need anything asking how we doing sends messages to wish us a happy holiday .. That means a lot to us . He won’t stop until his customers are 💯 percent happy with there purchase. If you guys are looking to buy a new or used car I highly recommend buying from Zach Clark he will treat u like family .. Zach thank you for all your hard work and dedication to helping me and my husband on our purchases of our 2018 dodge charger and our 2019 Chevrolet 1500 Silverado we love them both and are so glad you as a part of our sale ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
davesml7@gmail.com
All sales staff were very professional and helpful during the process. They answered all of my questions, even thought the Lightning is a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase