Frank Fletcher Ford

My experience was good until today when I found out I could have used my Ford Pass points toward my new pickup. I specifically asked if I could use them and I was told no. It would have saved me some money.

Bryant Venson Did and excellent job at making my car buying experience easy. Didn’t have the car on his lot but got it there in one day and we drove it home. Would definitely recommend him and will be calling on him in the future for my next vehicle.

My attorney told me after My purchase how he was screwed by the fletcher bunch. He coined the phrase Beware don’t get fletchered. Anyway, too late for me.

Bryant Venson was a fantastic salesman! He listened to what I was looking for and worked very hard to make it happen. I’m Extremely happy!

We took our explorer in for the second time with a defect in the four wheel drive. They had the vehicle for a week and could find nothing wrong. Tryed to call the service department for 2.5 hours, leaving messages, finally called me the next day with excuses. Will not go back.

I will never come back to this place again. Did a repair on a truck it lasted a week and did not fix what they did or give me the money back.

Brought in my Truck for recall work. Dropped car off at 10. They said they were going to get it in right away. They told me it would take 4-5 hours. I told them my husband was going to pick it up on his way home from a Dr. Appt. around 3:30-4:00. The service guy said that was fine. My husband gets there after his Dr appointment and they said it was going to be another hour 1/2. Unacceptable. 😡

Bobby McCarter was so easy to work with at Fletcher Ford. He helped me 4 years ago and again today. Lifetime customer. So thankful for how effortless it was

Jesse has helped me buy two cars within the pst year. He has wonderful customer experience and was always so helpful with questions I may have had. He went above and beyond to get me what I wanted as far as car options go and I must say I’m a picky buyer. If you need any help finding a vehicle Jesse is your guy.

Bobby McCarter went above and beyond on getting us the car we wanted at a decent price! He was very professional and got us the best deal!