Frank Fletcher Ford

We are easy buyers having had our vehicle picked out before arriving... Smooth transaction.

Jerry is amazing! Not a pushy salesman and always willing to answer questions. Very nice!! Will definitely recommend! He is an awesome person! Great place!

I was looking for a used car for my granddaughter and Cody Updegraff was so helpful and polite. He found us a used Fusion an hour away and drove all the way there himself to get it for us.

This is my 3rd car purchase from fletcher. I live three hours away and it's worth the drive to me to get the best service around! Tim Kivett has yet to let me down and has always made the buying process super easy!

We live in KC and our dealership worked with Fletcher Ford in Joplin to secure the 2017 Explorer that we'd been looking for! We purchased it from our dealership and all we were waiting for was Fletcher to send the vehicle up...We received a call today from our KC dealership that Frank Fletcher Ford had sold our already purchased Explorer to someone else! I'm sure they were able to secure more money for themselves though since we were purchasing with A-plan. I would not recommend them because they are clearly not interested in being "men of their word." Don't know why I'm surprised; back in 2007 we were living in Joplin and asked them to help us find a vehicle that they did not have in stock, and rather than helping us locate the vehicle we wanted, they just kept directing us back to their inventory, showing us luxury models that were not in our price range, nor did we want those options. Not pleased then, and definitely not now!

Ted was great and went above and beyond to help me out.

Slow, unfriendly staff! Waiting areas is just tables in the showroom....I never want to go back for anything!

Jason Brown has always given me and my family great customer service in whatever sales position from bikes and parts to my vehicles. After my Chevy got totaled I knew Jason would make a complicated issue simple. After driving a hand full of cars, Jason was able to find the perfect mesh of what my family needed. Jason truly works for his customers, not just selling you a car but everything that comes with owning a vehicle after the papers have been signed. I will always go to him for all of my vehicular needs!

Had a pleasant experience with FRANK Fletcher staff. Would recommend anyone buying a vehicle to look at FRANK Fletcher dealerships . Excellent service after the sale.

Was a fantastic experience and would recommend a hundred times over fantastic customer service... Alround great people!!!! They make magic happen at Frank Fletcher Ford in Joplin.