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Duncan Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GOOD EXPERIENCE. GOOD STAFF

Personnel were gracious and welcoming. Work was done in the time estimated. The only two suggestions I would make are things I've experienced and heard others complain about.: When maintenance inspects things - like lights, etc., put things(all things) back the way the owner had them. It shouldn't take but a second to return everything you check to where the owner keeps them. Waiting room is kept too cool! Otherwise, service is great. Thank you for being so helpful. You are appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always great service.

From scheduling thru waiting everything was great. Clean waiting room with space out chair for social distancing. Service mgr. explained what was done to the car along with the other courtesy checks they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Awesome service, the crew at duncan went above and beyond as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Services and technicians

I am so happy when I repair my Hyundai 2012 this Dearler. Thanks MR. Dragon and your team . You are the best .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good service

Employees were very kind, were wearing masks, and stayed socially distant. The repair was done very promptly and I was in and out in half an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on our Sonata

Loyd and the crew at Duncan Hyundai Service did an excellent job with not only the repairs to our sonata but in also providing a loaner vehicle and quick notice as to the pace of progress..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle Service

I always feel like a valued customer at Duncan. I never feel pressured to have services done that are not needed. Lloyd is a pleasure to work with and is always looking after my best interests when it comes to the servce and repairs of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service!

Excellent service all around. Very professional and friendly staff. Reasonable pricing as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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tucson value

convenience and customer services always on point .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at Duncan Hyundai

As always I received excellent customer service. My car was ready when I got off work as promised and they took the time to clean it up while it was in for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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