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Ramey Ford of Princeton

(876 reviews)
Visit Ramey Ford of Princeton
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (304) 716-0412 (304) 716-0412
Used (304) 716-0411 (304) 716-0411
Service (304) 716-0414 (304) 716-0414

Reviews

(876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramey Ford of Princeton from DealerRater.

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What goes around, comes around......

Several years ago, we had purchased Ford Explorers, 2 door ones, from this dealership......when we needed a new vehicle, we opted to purchase a Dodge Dakota next.....this was truly a great little truck until a man totaled it in Dublin, Va on Jan. 19, 2015... Than the process of searching began for a new car....We decided to come back to Ford..... With the help of Larry Clark that dream came true. We bought a new Ford Edge on Feb. 19, one month after our accident and are quite happy with it. That is why I titled this, what goes around, comes around, we came back to you......Thank you very much.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would not honor quoted price

We agreed on a price and a few days later the MSRP from Ford went up. The salesman confirmed they would honor the price quoted a few days prior. When I said I was ready to buy the story changed and all of a sudden they had to check with Ford to make sure they could honor their price. This was just an excuse without telling me straight up they did not want to do the deal. A dealership that does business like this should be avoided. I secured the same deal with another dealer and they did not blink to finalize the deal so all was good on my end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great dealership to work with.

Ramey Ford is a great dealership. From the first stop to look for a truck to the last service I had. Justin Hall was helpful in finding what I wanted and helping with the buying process. Kathy in service has always been friendly and helpful everytime I've been there for work or just call to ask a question. Aaron and Victor in parts has been the same way everytime I've been to them or called.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I went in to have my truck serviced and for a recall. Everyone was friendly and it was done in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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THEY DID IT AGAIN!

Ramey Ford has shown professionalism and great customer care. Each call I make they are prompt and efficient. With each transaction I have left well pleased. Yes, I do tell my friends about Ramey's because I am a very pleased customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ramey Ford of Princeton

We went to the Ramey Ford web site looking for a car that we could afford and we found one, next we called to give them our information for a loan. The next day a gentleman by the name of LTSchoonover called with some great news, we got the loan. So we drove about an hour to meet with LT to talk about the car and go over the paper work. Let me tell you just how awesome our visit was, first he met us at the door, we talked, laughed and joked it was just an awesome experience and we where only there for about an hour and a half. Great People.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service on my last visit.

My oil change and tire rotation plus the works. Very pleasant experince everybody very pleasant and well manored. Timely quick in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best in the business!!

I have purchased a car every two to three years for the past 15 years as well as two vehicles for my wife in the last 5 years. I just bought another Truck last week and I went to the best in the business..R.C Fiery! He has always treated me with respect and does not try to push things on me or make me feel as if he doesn't want to help. I am a tough customer to deal with and I'll be the first to admit it, but R.C always takes the time to work with me and make the deal right. R.C and Ramey Ford are the best in the business! I know I have bought a car from every lot in the surrounding area and I will not go to anyone else! Keep up the great work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Could have been better!

After telling selsman what I wanted. He tried everything to put me in something I didn't need.. Finally, after making a deal on the truck I wanted to start with. I found out the hard way, next time I will be going somewhere else!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very fair in honoring our warranty

Everyone did their best to accommodate us in getting our vehicle repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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