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Whitten Brothers of Richmond

(860 reviews)
Visit Whitten Brothers of Richmond
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (877) 280-0203 (877) 280-0203
Used (866) 966-0854 (866) 966-0854
Service (877) 501-3980 (877) 501-3980

Reviews

(860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Whitten Brothers of Richmond from DealerRater.

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I purchased from Whitten Jeep on Midlothian, Very

I purchased from Whitten Jeep on Midlothian, Very Positive experience! Willie was so great and no pressure, I saw what I wanted and basically a no hassle deal and better then the competition. Also the staff was so down to earth, we joked and laughed and I got a free shirt and tote bags. John - From Midlothian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Whitten Brothers, Abdul was a

I had a great experience at Whitten Brothers, Abdul was a great salesman and helped us out with any questions we had for my new 2025 Ram 1500. The whole process was made simple and their hospitality was outstanding. Our next vehicle will definitely be done with Abdul and Whitten Brothers. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a great experience working with Witten Brothers.

We had a great experience working with Witten Brothers. They were courteous, efficient, and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was nice easy experience with nice workers and staff.

It was nice easy experience with nice workers and staff. Had me in and out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am very happy with the work they did on my car.

I am very happy with the work they did on my car.thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This dealership was the best experience Everyone is

This dealership was the best experience Everyone is friendly and knowledgeable and the customer is the number one concern

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought all of my cars from Willie Stewart and I’ve had

I bought all of my cars from Willie Stewart and I’ve had the best experience possible. I wouldn’t buy a car from anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brought my Jeep in for some warranty repairs and also an

Brought my Jeep in for some warranty repairs and also an inspection. The service advisor kept me aware of what was going on and serviced the vehicle as needed. Experience was excellent!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The Whitten experience was quick and efficient.

The Whitten experience was quick and efficient. It was what purchasing a vehicle should be like!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer for years.

I have been a customer for years. I take two cars to be serviced. Keith always takes care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.