Reviews
Write a reviewGreat Experience with "Small-Town" Dealer
Great experience at this dealer. I bypassed the big Louisville dealers to purchase here. Thanks Larry, Greg and Dick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New escape
I purchased my 2nd car from them in 2 years. They worked with and didn't try and push me into anything I didn't want. We got just want we was looking for and the price we want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Conway Heaton for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. It is great to hear our Staff took such great care of you! We hope to see you here again!
Truck purchase
Had the price and features I was looking for and I like the F150
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always reliable and fast / friendly
Had a recall on a recall -- go figure (airbag/ driver's side). Scheduled and serviced as promised with no delays -- fast and very friendly. I am impressed with this service department as well as the dealership that owns it. Steve and Carl are very good at what they do and deliver as promised on every occasion. Great cast of characters. :) J Giardina
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Purchase
Very smooth and easy purchase!! Sales staff was friendly and easy to work with during the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 Ford Fusion
Very friendly people and make sure to make you feel comfortable. They do not stop until they have found the right deal for you. I could not be any happier! Loved Conway-Heaton and love my new car. Thank you for the great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Escape Burnt Orange
best price in 50 mile radius 2000.00 cheaper than other dealers I set my out the door price and Conway Heaton made it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommended
Service was fast and Steve was very helpful with information about service program I was using and how they could help with my other family vehicles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, James! Safe travels!
280,000+ Miles and still going!
Work was completed timely, professionally, and at a reasonable price!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy Customer
I just had an oil change and had them check the vehicle for any issues. No issues were found.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase