Conway-Heaton Inc

We have bought 2 vehicle from this dealer in the last year our experience was wonderful highly recommend this dealership.Always better to do business in our home town,lucky to have such a good dealership.

Bill Sheckles (The Mayor OF BARDSTOWN) sold me a car that had reported frame damage reported by AUTO CHECK, but he did not disclose that infromation to me when I decided to purchase the car. I found out about this damage - which makes the cars value substantially less than its value - when another dealer ran the check when I was wanting to trade this car in. This dealer also informed me that any dealer who buys any car at an auction is informed by the auctioneer about the frame damages and any other issues. In fact, the cars that have damage of any kind are visually red-flagged so that dealers will know what they are purchasing. When i purchased the car i asked Mr. Sheckles if there is any damage/ accident or other problems that this dealership has been informed about. They produced the car fax report which doesnt have any thing reported on it, all the while they had knowledge of the car they purchased at auction (which was red-flagged). Based on what i was told, i purchased the car thinking it was a perfect car, but all the while he knew as a car dealer that there was a frame damage on this car that he chose not to disclose to me for the obvious reasons. When i told him about my finding of the damage, he and the dealership are sheilding themselves with the car fax report which doesnt mean nothing. I asked them to buy back the car at the fair market value which is about $14000.00 and to my surprise they told me they had auto trader program that only allows them to offer us approximately $8500 for a $15000 car. Their reasoning is that because this car has frame damage, they cannot offer any more for a damaged vehicle. This dealership relied on a car fax report to sell us a car - which they benefited from -, yet now that we want them to buy it back, they are solely relying on a different report that benefits them now. NOW WE ARE STUCK WITH A DAMAGED CAR THAT WE CANNOT GET PROPER VALUE FOR, TRADE-IN, OR SELL. THANKS MR. MAYOR FOR SELLING US A PIECE OF SOMETHING THAT YOU ARE -- CRAP.