Reviews
Write a reviewI began my purchase process online. From the beginning to...
I began my purchase process online. From the beginning to the end the process was smooth and Booker Polin my salesman was a pleasure! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From tires to the works!
Fast reliable service! Personnel's are helpful, knowledgeable, and friendly. There is a clean, comfortable waiting area adjacent to the showroom, complete with a TV, magazines, and restroom facilities nearby.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rita, thank you so much for your positive comments about Conway Heaton Inc! We are always more than happy to assist you if anything else comes up. Take care!
Great experience!
We recently purchased a vehicle from Conway-Heaton and we are so very pleased with our overall experience. Chuck, also known as Santa, was very personable and went out of his way to make sure we were well taken care of. We love that this is a four generation business that's been around for 101 years! We definitely recommend Conway-Heaton for your vehicle needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
conwayheatonford
friendly, helpful staff, fast service, fair prices and good location they got my truck back to running perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gene, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Kristen Littrell is the best!!! I luve in Texas, so...
Kristen Littrell is the best!!! I luve in Texas, so buying a jeep was a little complicated, but Kristen was there for me every step!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service Department
Larry and Carl always are very helpful and friendly. I?m 81 and have always been a Ford man Thanks for always doing a great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Terrible customer service
Called about a vehicle and set an appointment up to come and buy it. They ran my credit and everything was set up, then they call to say they sold it. HORRIBLE way to treat a military family. Also the sales guy was extremely rude over the phone as you can imagine we were very upset! Just plain unacceptable. Do yourself a favor and find another car lot that treats people with respect.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Abrew, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Conway Heaton Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do contact Nicholas Heaton at (502) 348-3929 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Called about a vehicle and set an appointment up to come...
Called about a vehicle and set an appointment up to come and buy it. They ran my credit and everything was set up, then they call to say they sold it. HORRIBLE way to treat a military family. Also the sales guy was extremely rude over the phone as you can imagine we were very upset! Just plain unacceptable. Do yourself a favor and find another car lot that treats people with respect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Car buyer
Easy purchase, Pikey Conway was awesome to deal with. First class all the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeffrey Parrish
Very easy with no pressure... such a worry free experience...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase