Reviews
F150 Service 30K
Always nice people to deal with, I had my truck 30,000 mile service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
Love their service! Don?t take my car anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
michaelleegreenwell@gmail.com
I, was in and out within 45 minutes of Conway servicing my Ford Escape. I had a Ford recall on my vehicle engine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we're so pleased to hear that everything was completed so quickly and to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Buyer?s Remorse
The people I dealt with during the buying process was great. Very friendly with no pressure to buy. They even threw in a spray on bed liner at my request. I am just disappointed with the purchase itself. I bought a 2013 F-150 because of its low mileage and fetuses I wanted. The truck looked in great shape but once I brought it home I discovered numerous places of rust throughout the truck. Needless to say I have regrets on buying this particular truck due to the rust issues it has.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service department very efficient
Very nice staff and very efficient. Greeted as soon as I entered the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cammy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Conway Heaton, we value our customers and we look forward to seeing you on your next visit. Take care!
Thanks Conway
Oil change and tire rotation and a clean report. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Conway Heaton dealership
We were treated very nicely. The entire staff were friendly. Our sales person, Chuck, went over and above our expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, thank you for leaving such a great review and high star rating! It is great to hear that Chuck and our team was able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
My F150
Always great people to work with, the service was done on time and correctly,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
Carl is a awesome Service Advisor! Kept me updated on the status of the repair on my Explorer! He deserves a BIG Pay raise!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great company and customer service!
Everyone at Conway Heaton is pleasant to work with ! They go above and beyond for their customers !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, our Staff works hard to go the extra-mile for our valued guests! Thank you for noticing our efforts. We look forward to seeing you on your next visit. Take care!