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Conway-Heaton Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)
Visit Conway-Heaton Inc
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (502) 337-7130 (502) 337-7130
Used (502) 337-7167 (502) 337-7167
Service (502) 337-7159 (502) 337-7159

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Conway Heaton is the place to go!

My family has been coming to Conway Heaton for years! My family is definitely a "Ford Family" and Conway is where we go. My grandfather and my father both get their Ford trucks serviced here and have for years. I bought my first brand new car here 3 years ago. They are very reputable and are good at what they do for a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A Great Buying Experience!

I?ve purchased several cars over the years and have always hated the car buying experience. Lately I decided to try Conway-Heaton to purchase a new Ford Fusion. Boy was I surprised. This was, by far, the best car buying experience ever I?ve ever had. I dealt with Pikey and he was wonderful. He was very honest about any incentives offered by Ford or by the dealership. We made a purchase agreement on a new car. He told me the amount of the check I needed for the purchase, then later in the evening sent me an E-Mail with a price $360 less than we agreed on because he failed to pick up an extra incentive. Again, an amazing car buying experience. Give ?em a call to see if I?m telling the truth! Again, a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cary, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

owner

I have never had a bad experience here. They always do good timely work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place

Great staff, awesome job. Friendly staff I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Conway Heaton

Happy with the time to get Fusion in and serviced the next day, didn?t cost any money to get a diagnostic reading cause the digital light doesn?t stay on only on up steep hills. Really appreciate the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Conway-Heaton Great Service

Got my vehicle in fast and performed the work very quickly and did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nataliya, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

Looking for my Stang!

Great experience! Young lady was knowledgeable and friendly! The business manager was personable and we accomplished the buying process in a decent amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to provide prompt, excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Love this Truck

Great people, from my first experience with Ann Taylor from sales to John Giannone is finance. I couldn't have been happier with my experience. This purchase was made in a small town and you know pretty much everybody. However I don't think this factor made a bit of difference. They made my purchase simple, safe and enjoyable. Thanks very much Mark Z

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, thank you for your kind words and congratulations on your new vehicle! We are happy we could make your experience a positive one! We'll pass along your comments to Mark Z! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

F150 Service 30K

Always nice people to deal with, I had my truck 30,000 mile service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Love their service! Don?t take my car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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