Reviews
GO ELSEWHERE!
GO ELSEWHERE!!! Dealership obviously did NOT want my business, I did a online inquiry about a X3 that was offered online for $42,xxx.00, emailed the dealership, after hearing back from a lady by the name of Paige Asbury, I advsied what I was looking to do, however the next day the price for the SAME vehicle was RAISED to over $53,xxx.00 online. I was advised the $42,xxx price was an "error" however they could let me have the vehicle for $43,xxx, which already made me feel like I was going to experience issues. The sales manager Aaron Casto, who advised of the "pricing error" asked for pictures of my trade in which were sent promptly back to him on Wednesday, I never heard another word from the dealership. I took my business to BMW of Asheville NC who I contacted on Friday, and took delivery on my new car yesterday, 7/23/2022. This dealership seems to be a bunch of scam artist, buyers BEWARE.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very easy to deal with, polite, friendly, courteous.
Very easy to deal with, polite, friendly, courteous. Sales person was very knowledgeable and professional. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service definitely would recommend TJ as
Fantastic service definitely would recommend TJ as your sales rep. Couldn't be more happier thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tj Neal at Ford Moses was very helpful and knowledgeable
Tj Neal at Ford Moses was very helpful and knowledgeable when it came to selecting a vehicle to purchase.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honestly the best car buying experience I have ever had.
Honestly the best car buying experience I have ever had. Not pushy at all, and genuinely helpful through the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I currently own only BMWs.
I currently own only BMWs. The service has been good. But getting a timely appointment is an issue. I recognize this is an issue everywhere. But it impacts customer service.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Couldn’t be any better!
Couldn’t be any better! Casey was fantastic to work it and made it very easy and a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been with this dealer for years, which is Friendly
I have been with this dealer for years, which is Friendly with quick response and done good work so far on 05/30/2022. Of course no one is perfect .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Staff are exceptional.
Staff are exceptional. Double D is great to work with. Finance manager was awesome too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trying to connect with Sales to arrange for car wash.
Trying to connect with Sales to arrange for car wash. Appreciate response back in 1-2 days.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car