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Moses of St. Albans

(837 reviews)
Visit Moses of St. Albans
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (304) 932-4077 (304) 932-4077
Used (304) 982-8882 (304) 982-8882
Service (304) 721-5139 (304) 721-5139

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses of St. Albans from DealerRater.

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The Moses BMW store/ staff are second to none!!!! I have...

The Moses BMW store/ staff are second to none!!!! I have always had the most awesome, professional experience with this dealership. They are very accommodating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service Took vehicle on time and returned in...

Good service Took vehicle on time and returned in timely manner. Friendly courteous and good price. Wiped down vehicle when it was brought back. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was pleased with how fast the maintenance check was for...

I was pleased with how fast the maintenance check was for my Ford Escape. I also appreciated having free wi-fi available while I waited for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team was very responsive to questions and concerns....

The team was very responsive to questions and concerns. They made the experience of buying a new car very simple and fast, would highly recommend this dealership and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was the fastest and smoothest deal I've ever made on a...

It was the fastest and smoothest deal I've ever made on a car lot. I will go back for my next deal. Daniel is the man in sales. Ask for him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I sincerely Bill and Chuck in the FORD service...

I sincerely Bill and Chuck in the FORD service department. Friday I had a serious tire blow out. Both of them were excellent when I got to the shop in taking care of the situation. On Monday I picked up the new tire. Chuck was doing a big job and was sweating. Bill was literally running around to and fro. Nevertheless, they took time to take care of changing my tire in an excellent and professional way. These men are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have only had good experiences with this BMW dealer and...

I have only had good experiences with this BMW dealer and with their service department. The sales group has been a pleasure to deal with. The maintenance group never fails to be friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Done work in an hour time. Did what they said they were...

Done work in an hour time. Did what they said they were going to do. I have 12 oil changes and tire rotations I bought with the truck new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional, and diligent throughout the process-...

Very professional, and diligent throughout the process- from model search, test drive to paper work, delivery and post delivery as well. Highly recommend Moses BWM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The whole experience was very good. The only problem I...

The whole experience was very good. The only problem I had was the scheduling department didn’t schedule my appointment . Bill however worked me in and everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.