Reviews
Very knowledgable
I went in to simply look for a car with no intention of buying. The sales person could not have been easier to deal with. I drove off with a 2015 Ford Explorer for less than I anticipated and received more for my trade that was expecting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review about your sales visit. We're thrilled to know that our sales team has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We hope to see you back here again soon!
The Service was great.
I needed my transmission fluid changed, antifreeze changed and power steering fluid changed. I had an 8:00 AM appointment. My car was take almost immediately and two hours later it was done. Very good service time. I also talked with the service tech and he was very friendly and told me exactly what he was doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charlie, Thank you for taking the time to give us a review and your kind words. We are glad to hear that everything went well. We look forward to seeing you for your next visit!
Dave Sinclair Ford always comes through!
Our dealer, Randy Graves, respected our time and was very honest with us. He really wanted us to get the car we wanted for the price we could afford. We are several time repeat customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, Thank you for this review about your sales visit. Randy is a key component to our dealership and he will be thrilled to read your review. Customer service is a high priority of ours and it is great to read your nice comments about your experience. We hope to see you back here again soon and thank you for your continued business.
Excellent routine service
Appointment time was just as scheduled. Service done quickly and report was thorough with advice for next time in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad to hear your visit went well. Thank you for taking the time to write us a review! We look forward to seeing you for your next visit!
Smooth purchasing process
Randy and the entire Dave Sinclair staff were friendly and great to work with. Hassle free experience!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to hear your visit went well. Thank you for taking the time to write us a review and visiting our store. We look forward to seeing you for your next visit!
Good Job!
Came in for recalls - got everything done in one day and on time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, We are glad to hear your visit went well. Thank you for taking the time to write us a review! We look forward to seeing you for your next visit!
The Best Service
Even though I did not buy my Ford Fusion from Dave Sinclair, they have been my go to for service. The drop off system has been a life saver for me working crazy long hours and still getting same day service. Dave Sinclair Ford has provided quality service with superior customer service that I have not been able to find anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erin, We appreciate you taking the time to leave us this great feedback! Thank you for your continued patronage. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. We're thrilled to know that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please remember us whenever future auto needs may arise as our door is always open to assist you. Thanks, Mimi Sinclair
Dave Sinclair Vehicle Purchase Review
The salesman, Harry, was friendly, knowledgeable, and extremely helpful with my car buying experience. I felt no pressure to buy quickly and all of my questions were answered. His knowledge of the vehicle's mechanical performance was impressive. I would recommend Harry to anyone in the market for a Ford vehicle. I felt some condescension from the floor manager during my buying experience. He offered to throw in 'add-ons' which, many (if not all) dealerships, would consider standard upon purchase (e.g. 2 sets of keys, wash/detailed, etc). I would not be a repeat customer if I had to work with him again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review and even more so the wonderful comments about Harry! He is a valuable employee at our dealership and will be happy to hear your kind words. We appreciate you taking the time for the review. I have forwarded this review along to our sales manager so he is made aware of this instance. If you would like to contact me further, please feel free to call me at 314-892-2600 or email at mimi@davesinclairauto.com. We look forward to seeing you for your next visit. Thanks, Mimi Sinclair
Good Job!
The sales man was vey accommodating and worked hard to make me a happy customer...and I can be difficult. He did a good job! Thanks Greg Brown! I am loving my Stang!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrea, Thank you for this review about your sales visit. Greg Brown is a valuable employee at our dealership and he will be happy to hear your kind words. Customer service is a high priority of ours and it is great to read your nice comments about your experience. We hope to see you back here again soon!
Great place to buy and service your car.
We've purchased several cars from Dave Sinclair and feel they treat you great and are very honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diana & Dave, We are glad to hear your visit went well. Thank you for taking the time to write us a review and for your continued business throughout the years. We look forward to seeing you for your next visit!