Dave Sinclair Ford

I have to base my star ratings on the OVER ALL experience of buying and then getting service after the sale for my new 2011 F150. If it was just the Buying piece I would give ***** (5 stars) BUT FIRST SERVICE VISIT 2013: The service was less than expected on my first visit back when the speakers started flaking out and an unusual sound was heard below the truck. The sound was nothing unusual "they said" and the speakers needed to be ordered. I left that day expecting a call when the speakers came in. That day NEVER came. I just listened to the other 3 speakers in the truck when the bad one stopped working. The ticking sound still exists under the truck. Something rattles on or near the exhaust pipe. That visit **(2 stars) NOW SECOND SERVICE VISIT 2014: Thank God I bought the extended warranty because when the STEERING WENT OUT at 55,000 miles it was covered. The service department THIS time was very fast and friendly. Well could have been faster if they were open on the weekends when it went out. But at least they had a drop box.My truck got a new steering mechanism and they even installed the speakers from over a year ago they probably had to blow the dust off the box but my truck is back and running great again rather quickly. This visit *****+ (5plus stars) With my experience I would definitely buy from Dave Sinclair Ford again.

I brought my car in for routine service and because of the miles on it, the service department always checks to make sure I am up to date on suggested maintenance. I like it because they give me an estimate for the service so I can budget for my next visit.

I purchased the maintenance plan when I bought my Escape and I'm so glad that I did. I got an automatic email from Dave Sinclair saying it was time for an oil change, called them up, scheduled a day to drop my Escape off and was to pick it up that night. They needed a part to fix the airbag light being stuck on and put me in a loaner Escape absolutely free and told me my Escape would be ready the following day which it was. They also filled up my gas tank and washed my Escape for the inconvenience. I am a very satisfied customer! :)

Bruce Naes greeted me, called me by name, and took my keys. No paperwork, no hassle, just great service.

We initially went to Dave Sinclair Ford to look at a Chevrolet Traverse, but after we couldn't make the deal, our salesman, who we felt was determined to send us on our way completely satisfied, along with the mgr, showed us a few Escapes they had for sale. My wife settled on the one we purchased, and the deal was made easily. Their price was fair, and they offered us close to what we were asking for our trade-in. I've already told the rest of my family and friends about our experience at Dave Sinclair Ford, and when I'm ready to buy another vehicle, Dave Sinclair Ford will be the first dealership I go to! Thank you!

I had my oil changed and had good service. My only problem was when I came to pick up my car and went outside to wait for it to be brought out I waited about 10 minutes and it wasn't coming so I had to go back inside to let them know and they had to call for it again because the first message to the delivery guy wasn't heard

Everything was great However they changed their showroom leaving almost nothing to look at and to crowded.

Service dept always does a good job. Work is as always done quickly and is done well. Waiting room is the only thing that could be improved.

I always have great service when I bring my car in for service.

Staff is always friendly, knowledgeable and efficient.