Skip to main content

Dave Sinclair Ford

(1,413 reviews)
Visit Dave Sinclair Ford
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

our recent visit

My only issue is that I have contacted them on 2 different occasions about cars on their website, was assured they had them, but when I got there they had been sold........it all turned out okay because we bought a different vehicle both times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Routine Maintenance

fThe staff at Dave Sinclair Ford has always been very professional in their service to me when I bring my car in for its routine service checks. I would recommend them to anyone who is looking for a new car or having one repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amelia Potocnjak

I have never taken my Taurus to any other dealership or repair shop,since I bought it from Dave Sinclair, June 1999. Even body shop, when I was back-ended twice. I was at stoplight and two picked on me. Any work that was done by your personnel was always satisfactory. The crew of advisers were very patient explaining what needed to be done and they delivered the car ready to leave when finished. I have some more work to be done after New year in 2015. Thank You all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

5 Star Dealership

Dave Sinclair Ford is a 5 star dealership! They do everything to their ability to make sure that you are always satisfied. I purchased my car from them and continue to have all my service work do with them. They always go above and beyond to take care of my car. I wouldn't go anywhere else. I know I'm always getting the best deal when I'm at Dave Sinclair Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Really my favorite car service

Always a no problem service encounter. If it's not exactly what you expect they will fix it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

The whole process was a very neat, streamlined approach. The service (Scott Hastings) was very good. The only thing that could be improved upon is that everything is crammed into the showroom area. Makes it a little crowded at times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 TAURUS

AWESOME! Mike Baugh sure know his cars. Helped get the care to meet our needs and a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dave Sinclair expedition repairs

Horrible. It would take an hour to explain just how bad it was. Needless to say, lack of communication and lack of respecting the customer played a huge part in this evaluation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Dealership to buy from

I have to base my star ratings on the OVER ALL experience of buying and then getting service after the sale for my new 2011 F150. If it was just the Buying piece I would give ***** (5 stars) BUT FIRST SERVICE VISIT 2013: The service was less than expected on my first visit back when the speakers started flaking out and an unusual sound was heard below the truck. The sound was nothing unusual "they said" and the speakers needed to be ordered. I left that day expecting a call when the speakers came in. That day NEVER came. I just listened to the other 3 speakers in the truck when the bad one stopped working. The ticking sound still exists under the truck. Something rattles on or near the exhaust pipe. That visit **(2 stars) NOW SECOND SERVICE VISIT 2014: Thank God I bought the extended warranty because when the STEERING WENT OUT at 55,000 miles it was covered. The service department THIS time was very fast and friendly. Well could have been faster if they were open on the weekends when it went out. But at least they had a drop box.My truck got a new steering mechanism and they even installed the speakers from over a year ago they probably had to blow the dust off the box but my truck is back and running great again rather quickly. This visit *****+ (5plus stars) With my experience I would definitely buy from Dave Sinclair Ford again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike G-SOCO, thank you for your detailed review and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and continue to improve.

Service Department folks are great!

I purchased the maintenance plan when I bought my Escape and I'm so glad that I did. I got an automatic email from Dave Sinclair saying it was time for an oil change, called them up, scheduled a day to drop my Escape off and was to pick it up that night. They needed a part to fix the airbag light being stuck on and put me in a loaner Escape absolutely free and told me my Escape would be ready the following day which it was. They also filled up my gas tank and washed my Escape for the inconvenience. I am a very satisfied customer! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No