Reviews
our recent visit
My only issue is that I have contacted them on 2 different occasions about cars on their website, was assured they had them, but when I got there they had been sold........it all turned out okay because we bought a different vehicle both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine Maintenance
fThe staff at Dave Sinclair Ford has always been very professional in their service to me when I bring my car in for its routine service checks. I would recommend them to anyone who is looking for a new car or having one repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amelia Potocnjak
I have never taken my Taurus to any other dealership or repair shop,since I bought it from Dave Sinclair, June 1999. Even body shop, when I was back-ended twice. I was at stoplight and two picked on me. Any work that was done by your personnel was always satisfactory. The crew of advisers were very patient explaining what needed to be done and they delivered the car ready to leave when finished. I have some more work to be done after New year in 2015. Thank You all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
5 Star Dealership
Dave Sinclair Ford is a 5 star dealership! They do everything to their ability to make sure that you are always satisfied. I purchased my car from them and continue to have all my service work do with them. They always go above and beyond to take care of my car. I wouldn't go anywhere else. I know I'm always getting the best deal when I'm at Dave Sinclair Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really my favorite car service
Always a no problem service encounter. If it's not exactly what you expect they will fix it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
The whole process was a very neat, streamlined approach. The service (Scott Hastings) was very good. The only thing that could be improved upon is that everything is crammed into the showroom area. Makes it a little crowded at times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 TAURUS
AWESOME! Mike Baugh sure know his cars. Helped get the care to meet our needs and a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave Sinclair expedition repairs
Horrible. It would take an hour to explain just how bad it was. Needless to say, lack of communication and lack of respecting the customer played a huge part in this evaluation.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Dealership to buy from
I have to base my star ratings on the OVER ALL experience of buying and then getting service after the sale for my new 2011 F150. If it was just the Buying piece I would give ***** (5 stars) BUT FIRST SERVICE VISIT 2013: The service was less than expected on my first visit back when the speakers started flaking out and an unusual sound was heard below the truck. The sound was nothing unusual "they said" and the speakers needed to be ordered. I left that day expecting a call when the speakers came in. That day NEVER came. I just listened to the other 3 speakers in the truck when the bad one stopped working. The ticking sound still exists under the truck. Something rattles on or near the exhaust pipe. That visit **(2 stars) NOW SECOND SERVICE VISIT 2014: Thank God I bought the extended warranty because when the STEERING WENT OUT at 55,000 miles it was covered. The service department THIS time was very fast and friendly. Well could have been faster if they were open on the weekends when it went out. But at least they had a drop box.My truck got a new steering mechanism and they even installed the speakers from over a year ago they probably had to blow the dust off the box but my truck is back and running great again rather quickly. This visit *****+ (5plus stars) With my experience I would definitely buy from Dave Sinclair Ford again.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike G-SOCO, thank you for your detailed review and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and continue to improve.
Service Department folks are great!
I purchased the maintenance plan when I bought my Escape and I'm so glad that I did. I got an automatic email from Dave Sinclair saying it was time for an oil change, called them up, scheduled a day to drop my Escape off and was to pick it up that night. They needed a part to fix the airbag light being stuck on and put me in a loaner Escape absolutely free and told me my Escape would be ready the following day which it was. They also filled up my gas tank and washed my Escape for the inconvenience. I am a very satisfied customer! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase