Reviews
great service
service was very good. shop was organized and clean. was very satisfied with everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
I was running errands and a warning light -low tire pressure -came on. I immediately took the car to the Dave Sinclair where I purchased it. Even though I did not have an appointment, my concern was addressed immediately. Matt explained everything that was done to the car. My tires were fine. The air pressure dropped because of a drastic change in weather. He also told me that they had done a routine check of the entire car. I was extremely satisfied with the whole process. Thanks to Dave Sinclair ford for taking good care of a senior citizen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the awesome review, Marilyn! We're glad we could accommodate you on such short notice, and hope you'll consider us again in the future!
Fixed Door handle
My inside door handles didn't match. One was chrome and the other was black. My dad went into the dealer and they came out to the car and replaced the black ones with the chrome one. No charge.... no appointment. Quick fix. Really impressed. Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the awesome review, Genia! We're glad we could help you get those door handles fixed in a timely manner.
New Mustang GT
Randy is the best. Everyone was so helpfulhelpful.I was able to get my new Mustang and they gave me a great deal on my trade. I have bought several cars from this dealership. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We're happy Randy provided such great service for you.
2013 Escape
I have nothing but great things to say about Dave Sinclair Ford. Dan Whitley and the Service Department at Dave Sinclair took very good care of our 2013 Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Satisfied
I could not be happier with the friendly service, repairs, and quality of employees of Dave Sinclair Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
I contacted the service department to request hours of operation to receive a headlight bulb replaced. The persons were friendly and advised I could bring my 2006 Ford Fusion to the facility although time was pressing close to their departure. I was very pleased with the service provided and look forward to visiting in the future for other repairs need on my car and 2004 Ford Expedition
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ella, we sincerely appreciate the time you took to leave us your feedback of your recent experience with us! We hope your Ford Fusion is still running great and all headlights are working properly! We are glad you are satisfied with the work done and we look forward to your next visit!
Great service
Dave Sinclair has always been my choice concerning a purchase and maintenance. Service has been excellent, although I have been dissapointed with Ford concerning the transmission problems of my 2013 Focus. My Service Advisor has indicated a concern and urged me to return for service if I am not satisfied with the repairs. He advised knowledge of the complaints surrounding my Focus, and was very helpful towards a solution. I will continue to be a customer of Dave Sinclair Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
I drive out of my way past the closest Ford dealer to get to Dave Sinclair Ford. I switched 8 - 10 years ago and I have not had a bad service experience in all that time. One of my sons now takes his car there too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, thank you so much for always speaking so highly of our dealership and for encouraging your son to come see us as well! It makes us proud to know we have earned your trust in our business! Thank you for taking the time to share with us your response to what you experiences are like with us! We hope to see you again in the future!
GREAT SERVICE
I had made a appointment to have my Ford Escape serviced for a 7:00 am appointment and took the car in the night before at 5:00 pm and much to my surprise I received a call about an hour later and was informed my service was completed and could pick up my car. That is what I call GREAT SERVICE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we're pleased to hear you were satisfied with the quality and speediness of your service experience with us! We appreciate your wonderful feedback and we sincerely hope to see you again for any future service you may need!