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Dave Sinclair Ford

(1,415 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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Satisfied customer

We are very satisfied with our service of our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Randall, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for your business! Take care!

Dave Sinclair customer

EXCELLENT experience. My salesman was awesome. Sales people were very friendly, knowledgeable, helpful, and patient. Purchased an Edge. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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tonyjsebben@yahoo.com

It was a great experience, Craig MIller did an outstanding job with help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again. Take care!

Dave Sinclair Ford Inc. Service

I'm always happy sending my car for repairs to Dave Sinclair Ford Inc. I have worked with Matt many times and he is always polite and VERY helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Dave Sinclair Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Truck Purchase

It has been 1 week since we picked up our new truck and we love it! I normally do not reach out to dealerships after the purchase but we had so much fun going through the process that I had to send an email. We have bought multiple cars from Dave Sinclair in the past and obviously have had good experiences with them all however, this time it was a little different. I initially reached out online based on a truck that I had found. Chad Sigsworth (our salesman) immediately reached out and set up a time for us to come in. He answered all of our initial questions and we showed up the next day to see it in person and test drive it. From the start we told Chad exactly what we wanted in the truck and what we could afford/were willing to pay. He immediately said that he would work with us, that he was on our side and that he would do everything he could to make it happen-within reason. Chad did just that. He was a great sport to all of my questions (and I had many) and he had a great sense of humor through it all, which honestly made the entire transaction fun. I mean, who says that stuff. Buying a car is not usually "fun". Chad was honest, transparent and hard-working to make it all happen. We appreciated all of it! We will definitely recommend Chad (and Dave Sinclair) to anyone we know looking for a car because we know he will not disappoint. I do have to mention JR in finance as he was awesome as well. He worked with us and we were able to add a warranty to our financing while still keeping our payment affordable. We slept good that night after we left knowing that we got a great deal on the truck, great financing and that we will be taken care of if we need anything else going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matthew, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Warranty Repair and Service

All three departments I dealt with {Collision - Service - Enterprise} were outstanding...Everything scheduled was done and a car was provided as promised...Repair looks as good as new...Service was completed on time...F350 was washed and cleaned inside when it was ready to be picked up...Definitely worth the trip back to the St Louis area...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Guy, thank you for leaving such a great review and a high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Tomwillett

Fast courteous service. They inquired as to what I needed and expeditiously took great care of me and my vehicle making sure nothing else was needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, we're so pleased to hear that everything was completed quickly and to your satisfaction. We hope you continue to choose Dave Sinclair Ford, Inc. for all your vehicle needs! Take care!

Dave Sinclair new car purchase

We had a decent experience in the beginning until we started talking numbers when our salesman became extremely rude and unwilling to work with us until we walked out the door. She followed us out and said they?ll accept our offer for our trade in, in a not so pleasant manner. But once we decided we are going to make the purchase, she then became somewhat friendly again. Then they tried to charge us for a pinstripe that was never applied to our vehicle as well as resistall after we were told that we would receive a free kit with our purchase of the vehicle. Overall, I will never go back to this dealership again, We should have went to Reuther like we always do , at least there, you will always have a great experience throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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davew3244@gmail.com

Nice friendly service and always very helpful. They take the time to explain the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Dave Sinclair Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

2020 Ford Escape SE

I had a great experience getting a car from Dave Sinclair Ford! Gary Mull was a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know. Take care!