Dave Sinclair Ford

I'm always happy sending my car for repairs to Dave Sinclair Ford Inc. I have worked with Matt many times and he is always polite and VERY helpful.

It has been 1 week since we picked up our new truck and we love it! I normally do not reach out to dealerships after the purchase but we had so much fun going through the process that I had to send an email. We have bought multiple cars from Dave Sinclair in the past and obviously have had good experiences with them all however, this time it was a little different. I initially reached out online based on a truck that I had found. Chad Sigsworth (our salesman) immediately reached out and set up a time for us to come in. He answered all of our initial questions and we showed up the next day to see it in person and test drive it. From the start we told Chad exactly what we wanted in the truck and what we could afford/were willing to pay. He immediately said that he would work with us, that he was on our side and that he would do everything he could to make it happen-within reason. Chad did just that. He was a great sport to all of my questions (and I had many) and he had a great sense of humor through it all, which honestly made the entire transaction fun. I mean, who says that stuff. Buying a car is not usually "fun". Chad was honest, transparent and hard-working to make it all happen. We appreciated all of it! We will definitely recommend Chad (and Dave Sinclair) to anyone we know looking for a car because we know he will not disappoint. I do have to mention JR in finance as he was awesome as well. He worked with us and we were able to add a warranty to our financing while still keeping our payment affordable. We slept good that night after we left knowing that we got a great deal on the truck, great financing and that we will be taken care of if we need anything else going forward.

All three departments I dealt with {Collision - Service - Enterprise} were outstanding...Everything scheduled was done and a car was provided as promised...Repair looks as good as new...Service was completed on time...F350 was washed and cleaned inside when it was ready to be picked up...Definitely worth the trip back to the St Louis area...

Fast courteous service. They inquired as to what I needed and expeditiously took great care of me and my vehicle making sure nothing else was needed.

We had a decent experience in the beginning until we started talking numbers when our salesman became extremely rude and unwilling to work with us until we walked out the door. She followed us out and said they?ll accept our offer for our trade in, in a not so pleasant manner. But once we decided we are going to make the purchase, she then became somewhat friendly again. Then they tried to charge us for a pinstripe that was never applied to our vehicle as well as resistall after we were told that we would receive a free kit with our purchase of the vehicle. Overall, I will never go back to this dealership again, We should have went to Reuther like we always do , at least there, you will always have a great experience throughout the entire process.

Nice friendly service and always very helpful. They take the time to explain the service

Repair process was great very satisfied with process

I had a great experience getting a car from Dave Sinclair Ford! Gary Mull was a pleasure to work with!

Only issue noted was incorrect mileage recorded in the record and synthetic oil was not Ford.

appointment on time and service rep was what i expected