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Dave Sinclair Ford

(1,413 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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Great service!

Bruce Naes at Dave Sinclair was very helpful when I called to follow up after my service. He went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're so glad to hear that you received great customer service from Bruce. Thank you so much for your business and we will pass the word onto Bruce!

Great customer service

My husband and I purchased a 2014 Ford F-150, the sale from start to finish was a great experience! I would recommend this dealership to my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Stacy. It's great to hear that your buying experience was pleasant the whole way through. We greatly appreciate your business and hope you enjoy your F-150!

Fast service or oil change and tire rotation.

Great waiting area. Comfortable chairs. Refreshments are available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, we are happy to hear that you had a pleasant experience waiting for your vehicle to be repaired. Thank you so much for your review and we hope to see you again in the future!

John Heilman Customer

In for routine oil change.. In and out in less than one hour and had a hot free cup of coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, we'd like to thank you for your business and for taking the time to leave a review. It's great to hear that your service appointment was quick and enjoyable. We look forward to seeing you again!

Great service

I thought I needed a new tire but they were able to patch it. I didn't realize I was close to an oil change so they changed it which saves me time In the future. Fast and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carrie, thank you so much for your review. We're glad that you didn't have to replace your tire and that your oil change was taken care of. We greatly appreciate your business!

Service visit

I had previously had my car at the dealership in Nov for a recall. I had them look at my one tire that had a slow leak in it. They found a nail in the tire and patched it. After a couple of weeks it started with the slow leak again, took it back for them to look at again. They repatched it and everything was explained by a service advisor about where the patch was and that it was possible for it to leak again and then I would probably have to replace the tire. There was no charge for this service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maureen, we're happy to hear that your service advisor was thorough with explaining the tire issue. Thank you so much for your business and for taking the time to write a review!

Good service, hassle-free.

I have had a good experience at Dave Sinclair Ford. Dan Rosso is an excellent salesmen, honest and helpful and the online appointment book helps improve the service department's workflow. One thing to improve the service department, the layout is a little crowded and it was challenging to tell where to go and who to talk to.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dennis, we greatly appreciate your review. We're so glad to hear that Dan provided a great buying experience. Thank you for your comments on our service department and showroom. We highly value our customers' opinions and will let management know. Again, thank you for your business.

Great, fast service

Dave Sinclair is very friendly, customer oriented and they get the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, thank you so much for your review. It's great to hear that your repairs went well and that you received positive customer service along the way. We appreciate your business and hope to see you again!

Great Service

I had my car in for maintenance service. It was done in timely manner. They are always very nice to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carrie, we're happy to hear that you received great customer service at Dave Sinclair Ford. Thank you so much for your business and for leaving a review!

SERVICE ON MY F250

THE SERVICE DEPT. IS GREAT AND SO WAS THE REPAIR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Art, we're thrilled to hear that you had a great experience with our service department and that you were happy with your repairs. Thank you so much for your business and we look forward to seeing you again!