Reviews
Excellent service
I went to PF Ford not knowing which vehicle I wanted. Greg and Gerald were very helpful and patient with me showing me several different vehicles. They were able to answer every question I had. The entire staff was extremely professional yet made me feel as if I had known them forever. I did purchase a new F 250 super duty. It was a pleasant experience from the beginning to end. They took the time to go over the entire truck with my husband and I to make sure we knew how to use everything on the truck. I also took my father there who is 82 about 8 months ago who purchased a truck also. I will not hesitate to return for any further vehicles we may need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck, Mario! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! Please let us know if there is ever anything else we can do for you!
2018 F 150 4X4 Incredible Dealiership experience
John Crisafulli and Lisa Davis were incredible. John made my wife and I feel as family and not pressured into purchasing the truck. John was able to answer all of our questions. This was my Wife's first vehicle that we purchased. She never bought a vehicle and they way John made us feel like family, we will always buy from Prince Frederick Ford. Lisa did an incredible job as to getting information on accessories and scheduling the appointment. Lisa always kept me informed as the progress of the accessories. This had been the best time I ever had at a dealership to purchase a vehicle. John, Lisa and the Finance manager are prime example of how a business should be run and to make total strangers feel like family! Keep up the great work and thanks for making our purchase a great experience! Paul and Anna
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
The service staff is top rate. Service was completed within the promised time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford F-150 purchase
Good people and pleasent to do business with. They seemed honest and there were no pressure sales especially in fiance. Other places put a lot of pressure to sell the extended warranties and they didn't . Thhey were very professional.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, we appreciate your feedback of our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Service at Prince Frederick ford
Very courteous. I would recommend them to any person who needed service done on their ford vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shari, we appreciate your recommendation of our dealership! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Doesn?t accept the Ford Service Card?!
This dealership does not accept Ford?s flagship service credit card. The one that brings people in because of 0% financing and rebates. Unless you have stacks of cash around, don?t plan on getting it maintenanced here. Get with it PF Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
It sounds like your visit here at Prince Frederick Ford, Inc. did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (301) 855-1739 and we will do our best to make this better. We hope to hear from you soon.
Great service
Aaron, Natalie, and Matt were great to deal with! A smooth, great experience...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know about your great experience, Matthew! We hope to be of service to you again! Take care!
Prince Frederick Ford Service Department
Provided quick and excellent service at a good value
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob's Focus
I like the car, rides and handels good great on gas, the only problem I have is getting in and out of it because I have bad knees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
R Michael Holland
Helped me immediately without a scheduled appointment when my battery was dead. Thank you. Mike Holland
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase