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Gold Rush Subaru

(192 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday 10:00am–5:00pm Closed

Reviews

(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding service that you can trust.

Outstanding service that you can trust. This team is sure to keep my Subaru Outback driving dependably for hundreds of thousands of miles. Friendly, competent, and trustworthy service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

BEWARE!

BEWARE! Do not go to this dealership to buy a car or for maintenance! I have never in my life had worse customer service than my experience at this place of business! They do not care about you as a customer, they are liars, lazy, incompetent, rude, and VERY unprofessional! Marquis Morse, the service manager as well as the shop foreman should lose their jobs at this establishment for being completely incompetent! Do not waste your money, your time, or your patience here, instead go to Roseville Auto-Mall Subaru as you will definitely get the service you deserve! Gold Rush Subaru should be embarrassed! If you go over there you will notice that no one is in the lot looking to buy a single car......hmmm i wonder why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to make an appointment and got the job done and back

Easy to make an appointment and got the job done and back to me on the time that was promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was working with Jesse Lee the delivery specialist.

I was working with Jesse Lee the delivery specialist. He is friendly, patient, knowledgable, kind, answering all of questions, and going over the car features. I am impressed with Subaru’s followup customer services and to know lots of cool features that I would not know if no one ever shows me. Those extra efforts and time shows that Subaru wants to take good care of us even after our purchases. I am also surprised and happy with the welcome gift card!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gold Rush Subaru is the best!

Gold Rush Subaru is the best! A very respectful and clean transaction. Aaron in Sales is top notch, and he never left us hanging. Alex in financing made it a very smooth process. "Respect makes love, that's why it works!" Thank you again, Mark and Starla

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car and great dealership.

Great car and great dealership. We look forward to a continued relationship to service our new Forester. Thank you Gold Rush.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We love Gold Rush Subaru.

We love Gold Rush Subaru. We have purchased six Subarus from them and wouldn't go anywhere else. Every department treats us like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nothing but great service from every department at this

Nothing but great service from every department at this dealership. I have been treated like family every tim I'm there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Performance as usual from Gold Rush Subaru.

Outstanding Performance as usual from Gold Rush Subaru. They are like family and always have been

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are a wonderful organization.

They are a wonderful organization. They take care of me and I trust them to help me in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.