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Gold Rush Subaru

(194 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday 10:00am–5:00pm Closed

Reviews

(194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We recently purchased our second new Subaru.

We recently purchased our second new Subaru. This time we dealt with Gold Rush dealership, We have had our first Subaru maintained by Gold Rush since moving back to their area. Deal on the new Forester went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant and polite to work with.

Pleasant and polite to work with. Fast and courteous from the start. I didn’t have to wait very long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Auburn Gold Rush Subaru provided excellent service in

Auburn Gold Rush Subaru provided excellent service in buying a new car. We had an excellent experience with Steven. Steven was great and super easy to work with. No haggle, no pressure, professional experience. We got the car we wanted at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Their follow up after purchase to help you understand the

Their follow up after purchase to help you understand the car features is best ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am so happy that Chris, service advisor helps me with

I am so happy that Chris, service advisor helps me with my car problems. I have great service and people are kind, friendly, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working with Steven and Jess made buying my new used car

Working with Steven and Jess made buying my new used car fast and pleasant. Steven was very knowledgeable about the car and answered all our questions. Jess in finance made the final contract go smoothly. I would highly recommend GoldRush Subaru if you looking to buy a new car…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was delighted when I brought my Forrester in to check

I was delighted when I brought my Forrester in to check the tire warning on the dash. What they found was TWO back tires with nail or? Damage which was repaired and I was told there was no charge because this was a safety issue. WOW, in this day and age to get an answer like that was incredible!!! What a wonderful place to do business and I will be a customer forever!!!!!!!! Thank you for your service!! Carol Jarosik

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gold Rush Subaru's salesman, Bill MCcoy, was not only

Gold Rush Subaru's salesman, Bill MCcoy, was not only helpful he was patient. As a first time EC buyer I had a ton of questions...all of which ended in answers that gave me confidence in purchasing my Solterra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

PROFESSIONAL HEARTS RESIDE at Auburn's Gold Rush

Professional hearts reside at Auburn's Gold Rush Subaru! Long story short, every effort to meet one's desires are/were met; can even be said "above and beyond"! The "Real McCoy" Bill listened, was intuitive, sensitive and professionally to the point of options available for two old sisters - ultimately resulting in the lease of our second Subaru; Bill made us feel good about being a part of the process. Bill's ultimate selfless action was taking his personal time to retrieve and deliver our Subaru. Yes, Bill is the REAL MCCOY. All the gentlemen we interfaced with at Auburn's Gold Rush Subaru were gentlemen's-gentlemen. Alex Sprock, Sales Manager took us under-wing explaining the advantages to pre-paid maintenance options. When asked "if we were your Grandmothers - what would you recommend...", Alex took lead explaining the advantages and disadvantages of maintenance contracts. The Manager of Auburn's Gold Rush, Jim Woolley took an active part in locating our desired Subaru (color and model) and was just as happy as we were to locate one; never mind the car was miles away. And then there is Mr. Jim Sturgis, Customer Experience Manager. Jim never left our side, if even from a'far. Jim exuded genuine concern and joy with the whole experience of two old ladies fulfilling their dream: 2024 "Black" Legacy Subaru. Thank you Auburn Gold Rush Subaru for a wonderful experience. See you in three years for our third Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Great no haggle, no pressure, professional experience.

Great no haggle, no pressure, professional experience. We got the car we wanted at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.