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Laird Noller Automotive Laird Noller Lawrence Ford

(2,094 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,094 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Staff is always friendly and service is quick and

Staff is always friendly and service is quick and comprehensive. I wait in the store and it is a nice area with comfortable seating. I highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re honored to earn your five stars! Thank you for taking the time to leave such a positive review — we truly appreciate it.

Jacob was straight forward and honest.

Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

Well, I've had to deal with Flushes and I just got the

Well, I've had to deal with Flushes and I just got the card not too long ago so it hasn't been too great

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re sorry to hear that your experience with Flushes hasn’t been great so far. We’d like to help make things right—please feel free to reach out directly to our GM, Chris Charay, who would be happy to assist you further.

They were very +uick in getting my vehicle in and

They were very +uick in getting my vehicle in and services and back to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad our team exceeded your expectations! Going the extra mile is just part of what we do. Thanks for the awesome review!

Helpful staff from beginning to finish.

Helpful staff from beginning to finish. Everyone I encountered was very friendly and answered my questions readily.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Wow — thank you! That means the world to us. We’re honored to be part of your car-buying journey, and we’re always here when you need us.

Confusing!

Confusing! No longer a Mazda dealer, but they still service them. How long will it last before they say they are no longer qualified? Scheduled online, went ok. Service writer was pleasant and helpful. Car was ready when promised. Overall, ok experience.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for sharing your experience. To clarify, while we no longer sell Mazda vehicles, we plan to continue servicing and providing parts for them for quite some time. We understand this can be a bit confusing, and we appreciate your patience. We're glad your service appointment went smoothly and that you found our team pleasant and helpful. We look forward to continuing to support your vehicle needs!

Always professional services.

Always professional services. I have used Laird Noller for years for oil changes, tire rotations and maintenance and have always had positive experiences.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and your dedication to our team

They are su superb at keeping you informed on what’s

They are su superb at keeping you informed on what’s going on during the service and what you should consider doing to your vehicle. Can’t say enough good about them. They have my vehicle for all its needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad our team keeps you well informed and provides great recommendations for your vehicle. We appreciate your trust and look forward to taking care of all your vehicle’s needs!

I've had multiple service appointments here that went

I've had multiple service appointments here that went well. This time, they recommended premium services before the work began that I declined. All I wanted was an oil change and tire rotation. 45 minutes later they asked again. I was on a schedule, so I found this annoying and a waste of time. I barely made it back to work in time for a meeting. Not a great experience this time.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback. We’re glad your past service visits went well but apologize for the frustration this time. We aim to provide helpful recommendations without causing delays, and we’re sorry if that wasn’t your experience. We appreciate you sharing this so we can improve moving forward.

Service was great but I went on a road trip and one of my

Service was great but I went on a road trip and one of my wheel hubs flue off and I noticed when I was already to far in to the road trip

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, and we're sorry to hear about the wheel hub issue during your trip. That’s definitely concerning, and we’d like to look into this further to ensure your vehicle’s safety. Please reach out to us directly so we can address the situation and make it right.