Reviews
Wonderful
After the initial disappointment on the first day there, the second day was much better...Everyone worked with me on a deal I could afford. I felt truly welcome and when I left with my new Escape, truly satisfied. Thanks for helping me getting the vehicle I wanted. I will continue to be loyal to your dealership. Thanks. Oh, and I love my new TV..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the second chance. We appreciate your business and so glad to hear how well you like your new TV!!
Kind service
My salesman was very helpful and genuinely nice and attentive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the comment. Our sales staff makes it point to get to know their customers and their product. We appreciate your business and becoming a part of the Chenoweth Ford family.
building blocks for a future of business
I bought a 2015 Ford Escape. I love it!! I had completed an online request and looked at some of your stock. To be honest I was a little discouraged when I did the estimate page. I received a call and spoke with a very kind and cooperative women. She encouraged me to come in and talk to one of the guys and it may relieve me of my doubts. I did voice to her that if she had not called I would not have even bothered to talk to them. I stopped in with really no intention of buying a vehicle. Jeff met me as soon as I got out of my car which put me more in the mood to talk. He was very nice and professional. At the end of the deal John was very efficient with the paper work. Several of the people working there spoke with me and was very nice and professional. There was an employee that gave me a gift card and ask me why I didn't ask for it but I was to backward to ask for it. They didn't just ignore the subject they were on their game and ensured I got what I should have. Some places don't give you what they advertise they just keep quiet and let you leave without it not your people they did exactly what they should have done. GREAT JOB!!!!! THANK YOU SO MUCH? I will continue to be a customer of yours and recommend your services to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your business and the heartfelt comments. Please keep us in mind for all of your vehicle needs!!
Great service and personal, polite employees.
I started with new tires for my truck and found out I had a bad wheel bearing and rusted and broken springs. The repairs were made quickly and courteously and I am very satisfied with the repairs and the way I was treated by the Dealership counter clerks and mechanics. Brittini was helpful and very polite. I am a long time customer with Chenoweth ford and would reccommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your long time patronage and for taking the time to submit your comments.
Satisfied
I came in without an appointment but received prompt service. Thanks Kevin!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for keeping us in mind for your service needs and being a long time Chenoweth Ford customer.
buyer
2013, 150F eco-boost. Service was good and staff was most helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comments. We make it our business to thoroughly inspect all of our pre-owned vehicles and to know about our inventory. It is our pleasure to welcome you to the Chenoweth Ford family.
Great service
Great customer service. They go above and beyond!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the comments and being a long time customer of Chenoweth Ford.
First time buying at this Ford Dealership!
The staff was extremely friendly and very willing to work with us! From start to finish, it was a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the comments and coming from Elkins to our dealership!! It was our pleasure to serve you!!
Inspection and oil change
We have bought several vehicles from Chenoweth Ford over the years and always satisfied with their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for keeping us in mind for your service needs and being a part of the Chenoweth Ford family.
friendly staff
Purchased a 2104 edge sport staff friendly very nice to my children listened and worked with us for what we could afford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a pleasure to meet the family and welcome to our family. We appreciate your business and please enjoy your new Edge!!