Reviews
5000 mile tune up
Very friendly service. Very quick service. Was really satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rocky Start...but excellent end result
I initially had issues with the service department. The car did not receive prompt attention or what I perceived to be correct troubleshooting. In frustration, I had to escalate the issues to the service manager. Kevin helped turn the tide. He listened, did some background checks, and explained the issues at my level of understanding. We then progressed through the repairs with no surprises. What an excellent turnaround in service. The vehicle is operating great!!! It was a rocky start but they did a great job in the end!!! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services. Very helpful staff.
The Staff was very helpful. Very fast service. I will have all of my service work done at chenoweth Ford in Clarksburg, WV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I had purchased a 2014 f150, everyone at the dealership was friendly i received excellent customer service. I will deffenitly purchase another vehicle from here in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Work was done right the first time, and fast. Car was kept clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2011 Ford Explorer
You did a fantastic job and I am very pleased with my Explorer. Thanks so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
escape
salesman JR Barnes was great made buying a new car great also finance team was terrific also would recommend friends and family to visit JR Barnes at Chenoweth Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best!
Fabulous service, the lady at the counter Lisa Moses was great! Very polite and helpful. Can't beat the price either. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MR. MARVIN PAUGH
had my vehicle inspected wv sticker and they replaced bulb. got in and out pretty quick,very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service on my ford sport trac
the service was great and done in a timely manner and was done on time thanks Norman Malson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase