Reviews
Great experience. Sales staff was very attentive.
The sales staff was very attentive and accommodating from start to finish, even though we came into the dealership late on a Saturday afternoon. The salesman and dealer rep who did all the paperwork were cheerful and informative right up until we drove away in our new car at around 8:00 p.m. , even though the rest of the staff had gone home. As we drove away, my wife remarked that buying this car was an enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks some much for your kind words. We strive to be customer friendly and appreciate the feedback.
Do Not Purchase from Chenoweth ... There is NO SERVICE...
Do Not Purchase from Chenoweth ... There is NO SERVICE after the sale. We purchase a 2014 Ford Fusion and had an awful experience after the sale . The salesman, sales manager and service manager were condescending after the sale repeatedly making reference to the fact that we purchased on a discount plan offered by Ford Motor Company. Regardless of that we still decided to spend our hard earned money there, but will never make that mistake in the future. We were going to purchase another new vehicle, trading the Fusion, however they refused to work with us in any way. Therefore, after dealing with Ford Motor Company on a higher level we went to another dealership where we received excellent customer service. Chenoweth Ford should be ashamed and Ford Motor Company should also be ashamed to be represented in such a manner.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Got me what I needed.
There were not many trucks like I was looking for available, and three other dealerships had already give up looking for the truck I was asking for. Carl at Chenoweth Ford found what I was looking for, made sure it had everything I wanted, and answered all my questions. He got me the truck I needed quickly and worked with me to make sure it was what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to submit your review. We appreciate the feedback.
Great friendly down home service
The guys at Chenoweth Ford were wonderful. They are really friendly and they treated us like family. We will surely return when it is time for us to purchase again. Thanks JR and Greg.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your kind words. We look forward to serve you in the future for all of your automotive needs.
Everyone absolutely awesome!!!!great place to shop
Everyone very kind,knowledgable and helpful!very pleasant experience and will definitely go again if I ever need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to submit your review. It was a pleasure serving you and we certainly hope you will continue your patronage with our dealership.
New car buying experience was superb
The saleman was very helpful and answered all of our questions promptly with no pressure to make a quick sale. We was pleased with the trade in and the finiancing arrangements. Everone we talked with was kind and anxious to help us. We would recommend this dealer highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time in submitting your review of our dealership. It was a pleasure working with you. It is easy to see why we are Your #1 Full Service Dealer.
Excellent Treatment
Jeff Anglin did all he could to make our purchasing of our new ruby red FX4 supercrew as painless as possible. Would recommend Chenoweth Ford on your next Ford purchase no matter how far you have to drive to get there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Jim for the business. It was a pleasure serving you. We are so happy to have you join the Chenoweth Ford family.
Purchase of 2014 Ford Focus
Excellent service. Very helpful, answered specific questions on features of the car. Haywood Smith helped me find just the right car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Beverly for your comments regarding your sales experience. Mr. Smith is a valued employee who takes pride in providing excellent service to all of his customers.
The overall visit was OK however, after I bought the...
The overall visit was OK however, after I bought the vehicle, I took it home to learn all the different accessories that the truck had. My main concern when buying the truck was fuel economy. The salesman did not provide any additional guidance on the vehicle unless I asked specifically. I had to learn how to put the step down on the tail gate and I didn't even know that it had power adjusting break and gas pedals until I started looking through the book. I still don't know what gears in the rear that it has, I believe 3.73? I ended up with the wrong set of extra keys. Also, the previous owners paperwork containing his personnel information was left in the truck. I blame that on him, however, I would think the dealership would take a little pride in protecting the customers information when detailing the vehicle.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Had 100k service performed on F-150. $800+. After...
Had 100k service performed on F-150. $800+. After service transmission leaked. Had no leaks prior to service. Cost another $180 to get leak repaired. Have had no luck with service here. Oil change, drain plug left loose. Leaked oil out. Tire rotation got truck back with 2 missing lug nuts. Took 6 weeks to get new lug nuts. Never have your vehicle serviced here unless you are wanting to buy a new one. Seem like they are trying to destroy my truck.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair